"I've been using Tomatoink products for years. They work just like the originals except for the cost. I had a question about my last order so I emailed it. Arianne got back to me right away and was very helpful."

"I used customer chat, as I had placed an order for ink and had forgotten to apply my coupon code. Christian Mengullo was very helpful and took care of my issue within just a few moments. Tomatoink just made my day!"

"I have been ordering printer ink for a few years from Tomatoink, the service is great, I have never had any problems with the cartridge, the sales are good, and I like that I don't have to pay for shipping.
Kenneth on the sales team is great, he is very polite, he listen & checks to make sure are getting the right size ink cartridge, my experience with Kenneth is always enjoyable.
I would say they are the best."

"Hello, while attempting to purchase ink for my printer today, I received an error regarding my credit card billing information. I called my credit card company and they changed my billing information to match the credit card information in real time. I tried again with the credit card representative on the line and I still received an error. She recommended that I call a TomatoInk representative. I spoke with Kenneth, at TomatoInk and he did an excellent job at helping me. Apparently, your system captured the billing information prior to the credit card representative's change. Kenneth was kind, patient and very helpful. We used the captured billing information prior to the change and the order was processed successfully. Thank you, Kenneth!!! I would also like to thank TomatoInk for your excellent checks and balances regarding credit card purchases. Safeguarding everyone's data is critical and I appreciate that very much! "

"I accidently ordered two sets of ink and I needed just one. Andre helped me sort it through and cancelled the one order. He was very thorough and helpful. This was my first time ordering, but
I will definitely order from you again."

"I recd the RMA # and shipping label on time"

"Thank you so much Junrel with you assistance regarding an online order that was placed on 1/30/2021. I appreciate the tone, professionalism and patience in explaining what was taking place with my order."

"I placed an order on 08-04-2020
They held onto the order to verify
I understand that it was a large order
However, no-one called nor email me to verify
I'm not sure how they do their verification, probably via snail mail
I finally realized we have no toners left and called them on 08-26-2020
They were able to ship the product out on 08-27-2020
I received it on 09-01-2020
It took them almost a full month to deliver my order

Today is 12-07-2020
I finally used up all their toners
Worst toners I've ever bought
The toners leave chalky black residue all over the inside my Lexmark Printers
One toner failed as soon as we stuck it in, Lexmark cannot recognize it

Overall I would not recommend this company.
They have sub-par customer service with sub-par products"

" This company was complicit in forcing a fraudulent charge on my stolen credit card on 12/13/2019. Invoice is unknown, purchase was not made by me. Buyers beware."

"I had duplicated an order, the customer service personal notified me and asked if I want a duplicated order.
I responded that it was a mistake, they corrected my order.
I will defiantly use this company for my printing toner supplies.
outstanding service and save me money.

thank you "

"Joana sent me everything I needed to resolve the issue. Thanks!"

"I'm chatting with Joana Chrisologo, a customer service person who is polite, helpful and informative. We only have one problem: she can't seem to get the issue resolved because she can't seem to get the answer from whoever is higher up than she is. So we're still in the middle of the problem. She seems kind and is trying to resolve the issue, and I'm confident that she will do so.

"

"I placed my order and every aspect went well. My customer service contact was, Jewel Cortez. She was very professional and I was very impressed with actions.
This was only the 2nd time l have placed a order with Tomatoink, but I will be back."

"Christian did a great job fixing my problem getting the credit of $16.28."

"I worked with Joana Crisologo and she was very helpful, I didn't have much info about my order so she did some "leg work" for me and I had my issue resolved.
Thank you so very much!

Love you guys

Jim Elwood"