ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
3.75/5
Shipping & packaging:
0.00/5
Customer service:
3.34/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-12-06

Great deal and fast shipping!

"Ed reached out to me to make sure I was okay waiting for a backordered part before placing the order. I thought that was a nice gesture and shows he cares about customer service. Turns out everything showed up days later. Will use them again for parts. "


Verified
5/5

2024-11-22

Best experience buying a vehicle

"Tom Wood Toyota is the place to buy your next vehicle. Shawn Culbertson was referred highly to us. He and the dealership went over and beyond. Shawn even kept in contact with us on his day off. Their dealership is top notch. Very friendly. Customer service is their priority. Thanks again. We are so very happy with our purchase. "


Verified
5/5

2024-11-08

Great advice

"TJ worked with me in ordering the correct accessories for my RAV4 Hybrid. when the parts arrived the next day, there were no instruction with them. TJ emailed them right out to me with a few tips on how to correctly install them."


Verified
5/5

2024-11-01

Great Experience with my Sequoia Driver side Mirror

"I'm more than happy with my purchase on my 2007 Sequoia Ltd Driver Side Mirror! I ordered and got it the next day. Shipping was free and my order had a discount on my mirror as well. The mirror worked like a charm! So very happy with my purchase!"


Verified
5/5

2024-09-13

Quick and easy online ordering

"Great pricing and easy ordering online. Fast shipping too. "


Verified
5/5

2024-09-08

Great service

"Easy convenient scheduling on line and fast service "


Verified
5/5

2024-08-13

Shipping Department is consistently great!

"I’ve ordered 50+ parts for my 4Runners in the last year and every time, I’m impressed with the speed and accuracy of Tom Wood’s fulfillment team. Thank you!"


Verified
5/5

2024-08-09

Great online experience

"Ordered parts online. Offered a great price with a discount and free shipping. "


Verified
5/5

2024-07-15

Fast, accurate service on my online order

"I ordered a replacement downstream O2 sensor to replace one (Toyota part) that had lasted for 135K miles at a greatly discounted price late on a Sunday night. The part arrived on Tuesday. They asked for the VIN# to make sure the part that I ordered fit my car. Fit perfectly! "


Verified
5/5

2024-07-14

Tacoma Mats

"Great sale price and discount on 2015 Tacoma OEM mats. Thank you! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-07-14

RAV4 Brakes

"Professional and courteous service from the entire team!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-07-08

Excellence

"Ordered directly from Toyota through this dealer and got a great deal and fast shipping. Awesome."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-07-01

Excellent Service

"Ordered parts for my Toyota Sequoia on a Monday and received it by Wednesday afternoon. Process very seamless!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2024-05-22

Great Toyota Products

"Always great Toyota products at great prices. Fast shipping! Easy to find on webpage. Well packaged for safe shipping."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-05-11

Great pricing. Rapid shipping

"First product ordered from this dealership.
Impressed.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service