"Needed a new tail gate lock. Was able to order it on line. "
"I knew exactly what car I wanted and researched for a few months before finding it. I had seriously look throughout Utah, Idaho and Wyoming but none of the dealerships had or were going to get the exact Highlander I was looking for. My husband stumbled onto a car listed online with Tony Divino Toyota...150 miles from our home. I Immediately called them only to find the car that was listed was close, but not the one I really wanted. The gentleman on the phone took the time to search their database and found that a car matching my needs was scheduled to be delivered the next week from the factory. Can you imagine the joy I felt? I was so excited and when I spoke with my new "Toyota guy", Kade Oleson he was amazing and made it happen! Kade was exceptional to work with. He went far above the call of duty. He quickly responded to my Saturday morning 7:00 a.m. text and every other type of correspondence we had, no matter the time of day. Kade was very professional, knowledgeable, personable and fun! An all around great guy! Then we had the privilege of meeting Amy, who set up the financing with us. She was absolutely amazing and did a great job for us as well. By the time we left we felt like family. We love our new car and we loved the whole experience we had at Tony Divino Toyota in Riverdale.....150 miles away from home! "
"Bought a new 2024 Tacoma and used the new Toyota app to order floor mats. The entire experience was a waste of my time as you don't have the product I need or it is on back order for an undescribed amount of time. "
"Techs lost a rear bumper screw and service didn’t order it upon request. No contact. "
"So grateful I found the floor mats for our Tacoma on your website! They are very nice and your customer service was excellent when I checked on our order. They arrived as expected. Thanks!!!!"
"Great service with the parts department helping me find the right parts. The delivery driver went above and beyond calling to confirm the delivery address and calling when he delivered the part."
"Very helpful figuring out parts needed for maintenance project"
"Complete lack of accommodations from the parts department."
"They made a new key for me and installed my Toyota integrated dash cam within a few, and the labor fees were a lot less than I anticipated. Great service at a reasonable price is what anyone wants."
"Looking for a new weather strip for our Yaris. Had it, shipped it. Came in fast and in great condition. Would order from this dealer again. The closer one want to up charge by $100 just to get it there. "
"I ordered 2024 Rav4 Mudguards, and it was delivered within a week.
Thanks."
"We received our new vehicle in perfect condition. It was prepared and ready to drive out when we arrived at the dealership. We received excellent assistance from everyone. Tony Divino personally met with us to thanks us for our purchase."
"Bought a front bumper the same day they emailed me with some follow up questions so I knew what to expect and solutions if it came damaged. I went and picked it up in perfect condition. They Answered all my emails same day as well "
"Great experience. Everyone is great and super helpful. "
"I was looking for some accessories for my 2021 Toyota Tacoma and tried to get them through my local dealer here in Idaho. One item they couldn't even find, and the other item was way over priced above Toyota's MSRP!
I checked with Tony Divino Toyota for both items that I was looking for, and they could get me both, on sale, and shipped to me for free! Talk about customer service! I will definitely be doing more business in the future with Tony Divino Toyota even though they are located out of state! Customer service is very rare these days!"