"orderd the product on December 5, when it didnt arrive i sent an e mail and was told they didnt have it in stock, they then said it would be shipped from somewhere else, it s now december 19, they didnt have a problem taking my money though."

"I made a purchase on 11/20/2012 and have not received any deliverly infomation nor have I had any communication from Toolorbit about my purchase."

"Both items ordered ( 2 saw blades) were received in an appropriate time and in excellent condition"

""Extremely satisfied. Quick with order and shipping confirmation. very good prices.""

"The web site itself is very easy to navigate and get around. There are two issues that I experience that this review would be for. I was ordering a part from your website which said it was in stock and would ship right away with payment, or at least I expected it to ship right away with payment. I waited a couple days to get a confirmation of shipment but, instead received a message that the part I wanted wasn't in stock and they had to order from the manufacturer with no real time of delivery. So, knowing this can happen from time to time, I email your customer service about getting a estimated time of delivery. Four days later i received an answer to my email and was told it would be another 5-7 business days before your company would see them. ( Actual dates were, my email was sept 28 and your reply was Oct 4 ). In any case time is the big issue and maybe this will help bring attention to becoming more timly in replys. As of yet I have not received my part or a email stating any shipping info. I thank you for this opportunity to maybe help to you better your customer service. Thank you."

"very satisfied delivered on time and exactly what i ordered"

"great, the experience went very well"

"Great customer service! Will definetly use toolorbit again. Thanks toolorbit!"

"THE item I ordered was out of stock so I can not give an honest review, the main reason that I decided to make a purchase from ToolOrbit.com was their shipping costs to Canada, other retailers quoted triple the shipping charges which was triple the cost of the ordered item"

"I was supposed to get free 2-day shipping. Delivery took a week. Other than that, I'm happy with my purchase."

"Unfortunately the item I ordered was not delivered as it was not in stock and is being requested from the manufacturer. The website should have known that the item was out of stock. I received notification a couple of days later and still do not have the item."

"Exactly what I needed, at the best price I could find anywhere. The big box stores only had 14 gauge or higher replacement cords. Thank you ToolOrbit! It was delivered fast, with free shipping. Communications was great also."