"I like there handling of Quaility Tools"
"Great and good prices ! Will be back !"
“We are happy you found what you needed, thanks for leaving us a review.”
"Thank you just what I been looking for "
“Glad we could help, thanks for taking the time to leave us a review!”
"great experience, your search criteria needs a lot of work...simple word match should produce results. "
“Sorry you had problems with our search. Our data center had an unscheduled power outage today and our search was down for awhile. I believe you might have better luck if you try again. If not please let us know what you're having trouble finding. Thank you for shipping with us!”
"very good prices, easy to make the purchase"
“We are happy to help, thanks for leaving us a review!”
"quick and easy. Simple to use on line purchase form"
"need item ASAP.. difficult to get item"
"The check-out process was painful from start to finish. I was unable to save a new address for my billing, as there is only one submit button on the page. It kept selecting between the two addresses I have saved, but never saving my input information. Through and through your check-out screen feels very clunky and antiquated. Your site is in immediate need for an overhaul to UX and UI."
“Sorry you had a poor experience on the site at the time we were suffering some technical issues that have since been resolved.”
"We’ll see. Have not received the item yet."
"Easy checkout , great prices !"
"Hi there, I don't usually give criticism, however I would like to inform you as a user of your webstore that I had a hard time with the checkout process, I didn't notice that I had to click "continue at the bottom" to proceed to pay with a credit card, I thought you only took Visa at first glance.
The other problem I was encountering is that you only provide a billing address, but not billing & shipping. Unfortunately for my scenario, my company card is issued to the bosses house address. Ideally I don't want products for the store being shipped to his home. A billing address field & shipping address field would be great to have.
Finally, the website was slow and unresponsive. I'm not sure who your server host is, but perhaps you could look into this. By slow and unresponsive, I mean that I waited for one page to change over for about 30 seconds. Not a big deal, but not optimized.
I hope this helps, I'm not upset.
Thanks,
Reid Bourcier"
"Easy and fast and had it all in stock"
"This is very high shipping for something for $5 and would easily fit in a small envelope. "
"Found the item I was looking for. Ordered it, paypal, big plus ! "
"Looking forward to getting the tool. Not enough info at the time to say if their shipping and “in stock” status is as described. We’ll see if this actually ships within 24-48 hrs, as described, because this tool is out of stock everywhere else."
A rep from ToolSource.com, toolsource, has responded:
“Thanks for taking the time to leave us a review, we appreciate your business”