"Received my jinx 12/24 only to discover that it was broken due to apparent shipping damage. Have not heard back from customer service for a week now. Unit does work. Just wrapped it in duct tape"
"I'm a full time mechanic and regularly order tools from Amazon but now that I've discovered tooltopia I'll definitely order from here again. Great products, great prices and I placed my order Sunday afternoon and received it on Tuesday."
"good to deal within fast shipping"
"They sell quality products. Have purchased several items in the past year"
"Received the product in good shape but I'm disappointed in the product. It was not charged and when I plugged in for few hrs it still did not charged completely. I wonder if they sent me a refurbished product. "
“We are sorry to hear that there is an issue with your item. We only sell items that are new and unused. We are not showing any tickets or missed calls regarding this issue, therefore a ticket has been started and sent to an agent to contact you to assist you with this issue. You will be hearing from our agent soon to get this resolved under warranty. ”
"Ordered a Blackjack tire repair kit. The price was in my budget and it is a quality product."
"Tools were as advertised for a good price and fast delivery"
"Easy from start to finish"
"Very pleased with the tools I ordered. Actually better quality then I expected. "
"Checkout process was fast and easy. Couldn't find a cheaper price anywhere. Shipping was fast. Will definitely buy from again."
"Easy, hassle free experience "
"Easy transaction with fast shipping. Would definitely buy from them again"
"Great price for the product I purchased."
"I am a high school automotive instructor. I depend on Tool Topia for reasonably priced high quality tools and supplies. They have never failed me."
"I like the quality of the tools offered by this vendor. I may not buy every deal that comes across but I feel that Gearwrench line of tools is well worth the dollars spent. "
A rep from ToolTopia, tooltopia, has responded:
“We do apologize that there is an issue with your item. We do not show any tickets or missed calls in our helpdesk system. A ticket has been sent to an agent to contact you to get this resolved for you. You should be hearing from the agent soon. ”