"I paid for expedited shipping on my order as I needed the product ASAP. The tracking function did not work. When I called, I learned that it had been shipped by regular ground even though I had paid for expedited. Customer service was very nice, but ultimately I had to wait for the ground shipment. It created a delay that had a ripple effect on the whole project."
"Very quick response - even with ground shipping."
"It was very easy to order and we got the merchandise very quickly"
"been over two week have not received product or any update on delivery."
"Great price and fast delivery. Will do business there again."
"Quick delivery, item as described, very good pricing"
"The ordering process was quick and easy and delivery was fast "
"Had what I needed. Sent it out within 2 days and received when needed. Great experience. I will place orders with Tool King again."
"Quick delivery of the product as ordered."
"Order delivered in a timely fashion"
"Perfect transaction. No issues"
"Item showed in stock when ordered. Later received e-mail stating that item was out of stock and unable to find from another supplier."
"They had an item everyone else was out of in the country PLUS offered free shipping. Great speedy services; will defiantly buy from them again in the future."
"Ordered 14 days ago and item still has not arrived. No communication about "out of stock" or delivery time without prompting."
"Everything went well and I like my new cook top."