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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2013-06-26

"Ordered and my credit card billed on 6/12. Toolking shipped the package on 6/13 then ordered for it to be returned to them on 6/17 right before delivery. Never received a proper apology and am still waiting for a refund.
Spent 20 minutes on the phone today with no results
UNACCEPTABLE business practice. Stay Away!!
"

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Verified
5/5

2013-06-26

"Tool King once again delivers the goods quickly and at a good price."


Verified
5/5

2013-06-26

"Quick delivery to UK ,quality products ,many thanks"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-06-25

"Excellent service. I would shop again"


Verified
5/5

2013-06-25

"Not bad overall but they did take several days AFTER they received payment before they shipped my items."


Verified
5/5

2013-06-25

"My purchase at Tool King was great. I found exactly what I was searching for at the best price I could find.The shipping was fast and with a tracking number....soo just great+++++
Thank you Tool King
"


Verified
5/5

2013-06-25

"The tool came and it was just as described . Shipping seemed a little slow


"


Verified
5/5

2013-06-25

"Quick service, good quality product"


Verified
5/5

2013-06-24

"Everything was as promised."


Verified
2/5

2013-06-23

"My order was overlooked and was shipped two days late."


Verified
5/5

2013-06-22

"Received merchandise in a timely manner. Great product - love the bag it is perfect for my circular trim saw and room for other special tools."


Verified
5/5

2013-06-21

"Customer service was great! When my order had not yet arrived after a 2 week wait, I contacted customer service and was helped by a very nice person, Madge. She was able to find the status of my order and informed me that the expected arrival time would be today....and it was! I am so happy to have received my order....thank you!"


Verified
5/5

2013-06-21

"Unfortunately Toolking.com was not able to send the ordered item, because the could not verify the adress of my creditcard. (Which turned out to be a mistake on my part....)
They responded quickly thru email and I got a full refund with an apologie for the inconvenience.
I re-ordered the item, now using PayPal. Hope they can deliver soon! :)
"


Verified
5/5

2013-06-21

"Easy purchase, fast delivery, product as advertised, great price."


Verified
1/5

2013-06-20

"After not receiving a tracking number when I had paid for rush shipping, I had to call Tool King multiple times just to find out the status of my order (due to a miscommunication issue between the warehouse). It wasn't until over a week after I had placed my order they finally got back to me when they realized they didn't even have the item in stock. I ended up canceling my order and ordering from somewhere else."