"I purchased the product. It was damaged and shipping. Once I called they immediately issued refund. I re-purchased the product. It was expedited and Perfect condition"
"I was very impressed with the selection and prices. Plus, I received a perfect amount of updates throughout the delivery process!"
"I placed an order with Toolup and after several months never received the order. I contacted customer support who informed me that they did not ship the order but also could not issue a refund because it was outside of the 30 day period for disputing an order (placed via eBay). They never sent me a product I paid for and when I requested they send it or refund me told me they would be doing neither. Additionally, they attempted to shift blame to UPS since a label for the order was created. UPS, however, indicates the shipment was canceled before even leaving their warehouse so there was never "
"I recently bought some Milwaukee products that qualified for a free product once a certain amount of money was spent. Made sure the products I purchased qualified and i spent more than the amount specified. When I received my order, no free product and when i inquired it took over 3 days and multiple emails for me to be told I included another product in the order that nullified the free product. No indication or details when purchasing was given and I assumed the free item would be shipped. My mistake for assuming Toolup would function like Acme or CPO outlet or any of the others that make it easy for you to know what you are actually getting. After I emailed back and forth, I thought it not worth the time and told the nice lady that I would simply shop elsewhere in the future. They simply are not the kind of company I want to patronize, nor would I recommend them to anyone. "
"I have been very satisfied using Toolup. I have made numerous purchase and all arrived in the timeframe promised at the price advertised. I've had to call for help with product selection in the past and was dealt with professionally by a warm and caring representative that made sure I got the correct product. I feel very comfortable ordering from Toolup and would recommend."
"I would not recommend this company and will not be buying from them again. The product I received was MISADVERTISED. Customer service was rude, delayed the process for my question multiple times, and over charged me for what I received as the photo showed 1 more part. In the end nothing pleasant, no offers other than "you can return it if you want". Well if you like things correct or expect service from customer service, DO NOT BUY FROM TOOLUP. "
"Each time I have ordered it has gone well. The product line is excellent. They are quick and easy to use."
"STILL NO DATE ON RECEIVING BALANCE OF ORDER."
"Found what I needed, ordered it and received it in a couple days. Price was right and shipping was fast."
"The kit came as promised but even with drilling oil , the bit immediately dulled and would not penetrate the grade 5 bolt
"
"Fast shipping and great prices as usual. "
"Always delivering the products we need on time!!!"
"Fast delivery and good price"
"They delivered exactly what they said they would without delays. I am happy with my ordering experience and would order from toolup again."
"Ordering from Toolup was relatively easy. The one thing that was a bit wierd was the paid invoice from toolup didn't have an order date on it. To register purchasing a tool with the manufacturer, one gives a purchase date. The date is also needed for warranty claims. The invoice should contain the purchase date on it. Other than that, it was fine."