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Product & services pricing
4.07/5
Chance of future purchase:
3.83/5
Shipping & packaging:
3.60/5
Customer service:
3.75/5
Return/Replacement policy:
3.75/5

5/5

2022-09-30

As good as All the Rest... in terms of COST; Excellent in terms of packaging for shipment!

"The packaging was very good, the tools & supplies were in excellent condition, searching and placing my order was fast and simple. Will I use ToolUp again? Yes, when they price the items competitively AND keep the cost of shipping within reason (free is reasonable). After all - when you're purchasing items from a recognized name and a good reputation for quality & service from a supplier; the things the supplier brings to the table are easy to use website, easy to transact the purchase, reasonable delivery and most importantly Quality packaging/handling/shipping and Customer Service. As long as the price is competitive, the importance shifts to Customer Service and shipping/handling. When I receive products that have been poorly packaged and unprotected during the shipping process from a supplier; then I never use that supplier again. ToolUP did a great job with the shipping. [FPN; I haven't needed to use their Customer Service.]["

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5/5

2022-09-27

Overall a good experience.

"Wrench arrived quickly. Thanks!"

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5/5

2022-09-24

Drill/!driver

"Excellent service and prices."

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1/5

2022-09-24

The worst experience ever

"I had the worst experience ever with this company, they charged me but the goods has never been delivered "

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5/5

2022-09-21

Great experience

"Quick and easy purchase with Quick shipping "

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4/5

2022-09-15

po needed

"You need to show the po on the shipping label and on the packing list!!!!"


5/5

2022-09-01

Excellent Response Time

"I ordered this online and it was delivered as promised. Thank you!"

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5/5

2022-08-25

Always a plasure shopping here

"Great experience! I would recommend shopping here."

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5/5

2022-08-24

Great Deal

"Everything came as it should. It was a great deal. I will be doing business in the future with them."


5/5

2022-08-21

Toolup is great

"Great prices and deals on the same tools you buy in the store for 2x as much. Fast shipping too. Great online store to buy from."

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5/5

2022-08-09

Fast and Easy

"I ordered a hard to locate part that is experience a shortage in North America. I was very fortunate that not long was it in stock, but the price was comparable to other resellers and we received our items quickly. Any time I called or had a question, they were informative and helpful. Fantastic service overall!"

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1/5

2022-07-28

Wrong part was shipped and I have filed a complaint and never resolved.

"I do need you to contact me the blades that you sent were the wrong ones and I need you to send the correct ones"

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5/5

2022-07-28

Toolup was great!

"Tool up was great! Fast and easy. Not impressed with the cost and quality. The black an decker edger/trencher for $200 ... felt like a kids tool and handled like one."

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5/5

2022-07-27

Good to go

"As expected. Packed well. Arrived quickly. Will do business again. "

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3/5

2022-07-25

Damaged Box Was delivered

"Box was heavily damaged upon receipt. Tools have slight scuffs and scapes upon opening the box. Hoping everything works Ok"

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