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Product & services pricing
3.75/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

5/5

2023-07-19

Great experience

"Great tools at an excellent price and fast shipping, can't really beat that."

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4/5

2023-07-17

Regular Customer

"Tool up is my go to for Milwaukee tools & accessories. Regrettably, this item arrived damaged. Tool up was very accommodating, emailed return documents instantly, item was promptly returned (just awaiting credit to be posted back to credit card / I do not anticipate any issues) Will use tool up again!
"

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5/5

2023-07-05

Dewalt Track Saw

"The order showed up on time and in good condition."

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5/5

2023-03-14

Transaction was smooth!!!

"Would purchase from again."

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5/5

2023-06-29

Awesome

"Simple, straightforward, and efficient. Process went as smoothly as an in store transaction. Delivery was fast.
Just wish you shipped to Military FPO and APO addresses by USPS. I want to do more business and you have excellent pricing. Aside from that it was AWESOME.
"

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2/5

2023-06-24

Need new freight company

"It took 5 extra days for me to receive my order because the freight company delivery driver did not want to show ID to get onto our clients campus."


5/5

2023-06-23

awesome device

"awesome service good experience"

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2/5

2023-06-06

Shipping Issues

"If you have a PO Box, don't order from them. I called to make sure that my package would be shipping UPS as the postal service does not deliver in my small town. I was assured that anything over one pound ships UPS. I paid $30 for shipping and had to wait almost 2 weeks to get my package as I had to drive to the next major town from me to pick up the package. It's over a half hour drive away. Order was placed on May 18, finally picked up on May 30. I won't be ordering from them again. Item did come as described, only reason they get an extra star."

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5/5

2023-06-04

Great!

"I place an online order, waiting to be delivered. So far no issues."

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1/5

2023-06-04

They Don't Complete The Orders After Charging The Customer!

"Placed an Order for a DeWalt Joist Drill and Battery and they charged my credit card, sent an invoice but never shipped the order. A few days later sent an email saying shipping was too high to send my order. Called UPS only to find this was a lie. Then called Toolup only to find that they refuse to send my order because they don't want to honor the price they sold it for. Instead they said you can reorder it for twice the price it was. Never sent me a credit card refund receipt.
Can't Trust These Guys, Very Risky Charging People and Filling the Orders.
"

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5/5

2023-05-28

Ridgid shower machine

"Arrived on time. i will recommend to other plumbers and friends. i love ridgid. "

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5/5

2023-05-27

Good experience

"Ordered Dewalt impact and it was a good price and delivered on time."

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5/5

2023-05-26

Estwing ultra hammer

"It was a gift just disappointed, That it wasn't the actual one send."

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1/5

2023-05-26

very disapointed

" I ordered a specific item and they sent me something else. I have tried to return it but they won't me a return shipping label.
It would cost me the value of the wrong item to ship it back. I don't understand their policy on returned items . Right now I am
stuck with a tool that don't need. I wish customer would step up and handle this issue.
"


5/5

2023-05-24

fast service

"everything went as expected , fast delivery "