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Product & services pricing
3.75/5
Chance of future purchase:
3.20/5
Shipping & packaging:
3.06/5
Customer service:
2.50/5
Return/Replacement policy:
1.67/5

5/5

2023-05-06

Great

"Good experience. On time and a really good price"

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3/5

2023-05-05

Not great

"A bit difficult to place orders. Shipping is rather slow. Box arrived mangled. And for some reason I have to log in to pay this review even though its link came from a property email. "

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5/5

2023-04-26

First order and everything was great

"Dewalt pole saw was a great investment "

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5/5

2023-04-26

easy to order

"Kept us updated on our order and received our order in just a few days after ordering it we will definitely order from this company again in the future."

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5/5

2023-04-24

Good deal!

"$179 for 3/8” 12v ratchet and the 12v battery starter kit. Overall happy. Batteries have 5-2022 etched into them, so not terribly old. Ratchet works as intended. Shipping took about 3 days so good on that too! Overall v happy "

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5/5

2023-04-14

Product delivered

"Great quick service at an awesome price"


5/5

2023-04-12

Perfect transaction

"Good price and fast shipping like Amazon prime fast thanks "

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5/5

2023-04-10

Good price and fast delivery

"Ordered my tie wire expecting it to take at least a week. to my surprise I had it in 2 days. The price was the best I could find. Very happy with my experience. "

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3/5

2023-04-09

Stiletto tibone mini 14

"I ordered a straight handle hammer and got a curved handle. Took over a week to get it, so I didn’t have time to send it back and wait for another one. Not super impressed and they probably wouldn’t be my first choice for future orders."

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5/5

2023-04-09

Great customer service.

"Good communicaiton and customer support. I will come back again."


4/5

2023-04-08

Clamps arrived expediciously

"The clamps arrived OK. My difficulty is getting notifications for different orders and not being able to see what the notification is about. Then I need to open another window, open ToolUp, go to my account, and see what order number represents what merchandise. That's a pain. You should simply tell me in the notification what merchandise you are talking about. A notification that does not reflect customer service is not an effective customer interface. Thanks for asking."

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5/5

2023-04-07

Great prices

"Great prices and fast shipping! "

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5/5

2023-04-06

Excellent!

"Thanks

Actually had "in stock" product in stock!

Easy to communicate with

Very Helpful
"

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5/5

2023-03-31

Competitive pricing and prompt delivery

"ToolUp was one of the few online retailers that offered and had Makita promotional BOGO packages in stock. Pricing was competitive, and delivery was prompt. "

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5/5

2023-03-30

Great Shopping Experience

"We have just recently discovered Toolup, and our school has already placed several orders already. We were set up with tax exempt status quickly, the website is easy to use, and everything is always shipped quickly. "

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