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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.13/5
Customer service:
3.13/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-03-21

"I ordered the lights for my father and he loves them they arrived when they said they would were really satisfied with this place"


Verified
5/5

2014-03-17

"Quality products, competitive prices, and a quick turn around on the order. Would definitely buy from them again"


Verified
1/5

2014-03-17

"It took a long time and I never got my 3rd brake light and when I call they never answer "


Verified
1/5

2014-03-17

"i place a order on 03/07/2014 and on 03/11/2014 send a e-mail asking for the status of my order. day after they responded telling it was processing it. I was billed on 03/13/2014 and still I am waiting my package. the customer service phone number do not work. today date 03/17/2014"


Verified
5/5

2014-03-17

"I liked my new headlight set thanks to topGearAutosport!"


Verified
1/5

2014-03-16

"Wrong item was shipped to very hard to the problem Brian"


Verified
1/5

2014-03-16

"Submitted my order in March 8th. I still haven't received an email advising that my purchase is excepted or a confirmation number. This is the first email I have received concerning my order."


Verified
1/5

2014-03-14

"I placed a order early March I called back on the eighth to get a tracking number to see if it had been shipped, I received 2 headlights on the 11th. 1/2 of the order, I have tried numerous times to contact the number on the website after leaving 9 voicemails and not getting a call back in 4 days I contacted my bank to dispute the charges on my credit card."


Verified
5/5

2014-03-11

"The headlights were exactly what I was looking for and very reasonably priced. The movement of their delivery was communicated to me through email every step of the way. The delivery date was right on time.
Thank you for a wonderful product and your prompt delivery!
"


Verified
1/5

2014-03-10

"I'm very dissatisfied. Its been almost a week and i still haven't got my package. It said it would be delivered within 1 to 2 days. "


Verified
1/5

2014-03-10

"I was really excited about up grading to this head lights. They look awesome in the picture. Specially the Halo ring which is why I decided to order them. Delivery was ok head light too. Now what upset me was the fact that the halo ring barely lights up so when you have the head lights on the light is brighter that the halo light desapear and that is so disappointing..."


Verified
2/5

2014-03-10

"I received my new headlights right on time, as indicated by the tracking number provided. I was pleasantly surprised when I opened the package to find that bulbs were provided for my new headlights. This allowed me to install these new beauties that weekend instead of waiting to make a decision on bulbs. Shortly after my first drive I noticed the housing on my passenger side had fogged up as though there was moisture in there. Assuming this was the case, since it was humid the day I installed them, I waited a couple days to see if the moisture cleared up.

Later, I took the headlight housing off and took a blow dryer to the inside and ran the warm air through it for well over an hour and it never cleared up. So I left it inside the house next to the heater vent over night. This made no difference as it was still foggy and now seemed to have a residue inside it. I took a rag to it and it appears as though the foggy residue is an oil that is similar to the oil that I found on the rubber boot for the bulb. In addition to this, I had noticed that the rubber boot for the bulb had actually melted to the bulb. I believe that this bulb was faulty, and over-heated which resulted in off-gassing and having an oily residue on the inside of the housing.

I have sent an email to the company with several comparison pictures of the two housings(good and bad) attached to it. I have also called well over a dozen times with no answer or response to the three or more voicemails I have left. I have also reached out to the company on Facebook, Twitter, and the form letter on their website.

The lack of communication is very frustrating and shows that the company has a complete disregard to customer satisfaction. I would not recommend doing business with them unless you have a way to cancel payment and make them pay attention to you.
"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2014-03-10

"Bright headlights...much better than original equipment....nothing to suggest where to hook up the 2 pair of Red / Black wires however. Any suggestions from anyone from previous orders??"


Verified
1/5

2014-03-10

"I only recieved a grill thats not even as the picture says, i havent recieved m tail lights. I have had a very hard time trying to contact someone about my order to resolve any issues"


Verified
5/5

2014-03-09

"Very satisfied and pleasant shopping experience! Delivery was as simple as fed-ex dropping it off on your front poarch. I will use them again, and I highly recomend TopGearAutoSport.com to anyone interested in taking their vehicle to the next level. "