"I would advise family and friends to order from this site, I placed my order over the phone with the customer service rep Mike and he was very informative on the product and it's features, as well as the warranty. I am a business owner myself and I know how important it is to hear from the Customer and the Customer is who is the most important. I would give this purchase a A plus rating."

"I had outstanding customer service with my purchase from this company. I am extreamly happy with the Dimplex fireplace we ordered and would recomend this site to friends and family."