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Product & services pricing
3.34/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2020-07-06

Sauder cabinet

"I had a great experience with totally furniture . Arrived on time,eady to put together, and very good quality. I love it. Thank you!"

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3/5

2020-06-30

Love my desk never received my bookshelf but they charged my credit card for it!

"Ordered my desk and bookshelf at the same time. Received my desk which I love but never received my bookshelf. Requested cancellation and my money back but I’m not getting a straight answer from customer service. Very disappointed and I want my refund!"

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5/5

2020-06-24

Easy Order, Ship & Delivery

"I had no issues at all purchasing my new stools. The stools are phenomenal and sturdy. I plan to reupholster them for a new home design. "

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5/5

2020-06-24

Wall art

"I found a perfect piece for my downstairs office, totally furniture shipped it fast and without any issues!"

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5/5

2020-06-23

Easy and on time

"Totally Furniture's website was easy to order from. The shipment was on time and wrapped tightly. Love the product and would purchase from them again!"

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5/5

2020-06-22

Happy with the product

"The product was exactly how it appeared online. The delivery was within the time frame it said it would be. Overall, I’m happy buying from this site and this product. These curtains also offered the best deal across all the sites, just be sure to use the discount code. And trust me, I looked at multiple sites. Since this seems like a more delicate material, I hope that it will be ok in the washing machine on delicate cycle. "

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5/5

2020-06-19

"I love my ladder shelf, instructions to assemble it was easy.
Delivery was in 4 days very very happy! Highly recommend this item.
"

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5/5

2020-06-17

Cabin Bed

"Ordering was simple and my shipment arrived as expected. The quality of the furniture is good. I was intimidated by assembling the furniture, due to the size of the bed. But I did it! All the pieces was labeled and the instructions were easy to follow! "

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5/5

2020-06-17

Honestly that photo on website doesn’t do this piece justice.

"It was simple to assemble, took me 20 min

It’s a gorgeous desk, and I get so many compliments on it. It was well packaged too! Would repurchase more items from MS
"

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5/5

2020-06-16

Delivered a hard-to-find item

"Looked all over the Internet for an item. Finally found it here. Better price than anywhere else. Rapid delivery. Arrived in excellent condition. Would gladly order from Totally Furniture again."

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4/5

2020-06-16

On time and good packaging

"I purchased this mirror according to Target Whitney Brothers mirror but when it came noticed it only has mirrors inside and not on outside surfaces and that was why it was cheaper than target price. This product doesn't have free return and I knew it, if it has I return and purchase a correct version that I wanted. But it came with good packaging and on time."

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5/5

2020-06-15

curtains

"found the perfect curtains for my daughters new home on your site, she loves them the quality is top notch, and the price was awesome! Thank you so much, mary"

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5/5

2020-06-15

Very Nice Comforter Set!!

"My teenage niece absolutely loves this comforter set! The material is soft and durable and the colors are beautiful, rich and relaxing. We are very pleased with this purchase!"

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5/5

2020-06-15

Great Quality

"I purchased this chair with no expectations just style. But pleasantly surprised how beautiful and well put it is. Very sturdy."

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1/5

2020-06-13

A Huge Nightmare

"I ordered a Kid Kraft Playset from this company, was sent a knock off brand with several damaged parts. Reached out to company to get replacement parts. Several emails were sent back and forth with many days between emails that were responses to my email. It wasn't until I got annoyed with the person I was emailing that she finally seem to step up and do her job. Still in the end I received replacement parts from kid Kraft a month and some time after my initial delivery. Also did not receive all of the replacement parts that I had told the woman I was emailing this entire time. Do not purchase from this company does not seem like they care that much about customer service, problems they cause nor do they care to make them better. I was hoping to hear from someone higher up in the company to receive a percentage back (15%, 20%) on my purchase because how poorly they handled it but have not heard anything to this day (the people higher up were informed supposedly by the woman I was emailing). Now I will head to local hardware store to purchase the rest off the item they forgot to replace. "

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