"I ordered two dressers from TotallyFurniture.com, and one of them arrived damaged. I immediately notified TF using the email on their website and submitted the photos they requested. They told me they would forward my information to the manufacturer which may take a few days. I didn't love that, but OK - I'll deal.
Nearly two weeks later, I realized I'd never heard back from them, so I reached out again. They asked me to submit the photos AGAIN and said they had yet to send anything to the manufacturer. Unacceptable. I paid $500 for a dresser that is damaged beyond use and they are dragging their feet. I told them that I am their customer, not the manufacturer's customer, and they continue to give me the run around and do nothing to help.
TF delivered my order quickly and the price was good. If your order arrives undamaged, you'll have a great experience. If not, you'll regret having ordered from them. Buyer Beware!"
"I always find nice furniture on other websites. Unfortunately all the major furniture retailers sell the same products as Totally Furniture at a much higher price. Totally Furniture will often save you hundreds of dollars on high quality furniture. I got my dining table, couch and Bar stools from Totally Furniture, and this will not be my last purchase."
"Beautiful furniture and excellent customer service!!! Couldn’t be happier!! Will def be a repeat customer!!! Thankyou!!!!!!"
"I had a great experience with totally furniture . Arrived on time,eady to put together, and very good quality. I love it. Thank you!"
"Ordered my desk and bookshelf at the same time. Received my desk which I love but never received my bookshelf. Requested cancellation and my money back but I’m not getting a straight answer from customer service. Very disappointed and I want my refund!"
"I had no issues at all purchasing my new stools. The stools are phenomenal and sturdy. I plan to reupholster them for a new home design. "
"I found a perfect piece for my downstairs office, totally furniture shipped it fast and without any issues!"
"Totally Furniture's website was easy to order from. The shipment was on time and wrapped tightly. Love the product and would purchase from them again!"
"The product was exactly how it appeared online. The delivery was within the time frame it said it would be. Overall, I’m happy buying from this site and this product. These curtains also offered the best deal across all the sites, just be sure to use the discount code. And trust me, I looked at multiple sites. Since this seems like a more delicate material, I hope that it will be ok in the washing machine on delicate cycle. "
"I love my ladder shelf, instructions to assemble it was easy.
Delivery was in 4 days very very happy! Highly recommend this item. "
"Ordering was simple and my shipment arrived as expected. The quality of the furniture is good. I was intimidated by assembling the furniture, due to the size of the bed. But I did it! All the pieces was labeled and the instructions were easy to follow! "
"It was simple to assemble, took me 20 min
It’s a gorgeous desk, and I get so many compliments on it. It was well packaged too! Would repurchase more items from MS"
"Looked all over the Internet for an item. Finally found it here. Better price than anywhere else. Rapid delivery. Arrived in excellent condition. Would gladly order from Totally Furniture again."
"I purchased this mirror according to Target Whitney Brothers mirror but when it came noticed it only has mirrors inside and not on outside surfaces and that was why it was cheaper than target price. This product doesn't have free return and I knew it, if it has I return and purchase a correct version that I wanted. But it came with good packaging and on time."
"found the perfect curtains for my daughters new home on your site, she loves them the quality is top notch, and the price was awesome! Thank you so much, mary"