"I shopped for a STORAGE SHED, and I read the description of the StorageHouse- L Portable Storage Shed, but nowhere in that description did it ever mention that it is a TENT.
This is not a STORAGE SHED. It is a nylon tent, and from my camping experience, I know that it will leak any rain since it lacks a waterproof rain fly. There is no mention of the product being waterproof, and the description was intentionally evasive and misleading.
The product description says you can use is as a “haven for outdoor pets too,” but I know any dog or cat would scratch their way out of this tent in a matter of minutes. You could store a caged parakeet in it, but after a shower, the bird would be wet.
When the parcel arrived, I immediately knew something was wrong. I should have refused delivery.
I shopped for this item at Totally Furniture because it was the cheapest. I expected to be charged about $221.00, and I didn’t know they charged some $41 for shipping until I got my credit card statement.
With their shipping charge and refusal to pay the return shipping, it is by far the most expensive of any merchant.
When I talked with Customer Service, I advised that I had only received three emails with info about the delivery; not about the shipping charges.
I will never do business with this merchant again. The woman on Customer Service was nasty.
From their product description:
Use for off-season storage of bikes, garden equipment, or even lawn mowers and motorcycles. Or, use in cold weather to house animals like chickens – these make a great cold weather haven for outdoor pets too!
"
"the chair broke after 3 days"
"I called to inquire about the item I was planning on ordering, which was in short supply everywhere, to be sure it was in fact in stock. Imagine my surprise when my call was answered by an actual real person! She was very polite, knew her stuff, and checked their inventory and told me my item was in stock and I could place my order whenever I was ready. I ordered the next day and my item was received as ordered in perfect condition. I highly recommend checking out Totally Furniture before you order from Amazon, Wayfair or Overstock! Excellent experience!"
"I ordered this table because of the sectional that I had in a square table would be best. The left top is so handy when I’m using my laptop or having my coffee in the morning. This table is absolutely beautiful. And it has a lot more storage than I ever thought it would have! The only problem is the corners are very sharp and they are at my knee level so I have to walk around it gingerly lol. "
"They sent me two ineffective bar cabinets, and are trying to pick them up back in the original package. Not only did I have to build two damaged, they now want me to dis-assemble both units to put back in the package? This is ridiculous. No other furniture store or company has ever treated me this way. Do NOT shop here, if you receive a damaged product, which you WILL, good luck. They take FOREVER to respond, and when they do, they are not helpful in any shape, way, or form. I have no idea if I'm being charged for these replacements, and I am, there will be a HUGE problem. "
"The ordering was easy and shipping was quick. Directions were easy to follow. My 6 YO grandson started helping me and my husband finished it with me.
It looks so good in my craft room and matches the bed in there. I will definitely use this company again when I need furniture. "
"Would so buy again, will worth the price."
"We bought the Savannah tall pantry for our kitchen. Item only took one day to ship. Instructions were clear. This adds so much more storage space than we had before and we love the design. Price of the pantry on your website was $100 less than Wayfair. Excellent purchase!"
"Don't get me wrong, Totally Furniture was good with the price, shipping and everything on their end. I'm just not that impressed with the product (2 bar stools). After opening package we noticed brown grease on white cushions. Okay, we cleaned that off the best we could, but you can still see a very slight stain and after all, nobody will probably notice that, right? Then the backs are not at the same angles on the welds coming up so one leans out about 1 inch further than the other. This is an issue for an old engineer with OCD right? LOL The only other QUALITY issue I noticed was that the seat back circles align perfectly on one and the other has gaps (air pockets let's say) around the top, but not on the bottom section. My OCD is in overdrive so I'm thinking about just removing the backs completely. Oh yeah one last thing, one rattles when you pull it out and I can't figure out for the heck of me. "
"Product arrived as promised. Great experience."
"Christine was great. Fast shipping."
"Just wanted to say that this was my first time shopping with your company and I must say, WOW, what a wonderful experience it has been. Navigating the site, purchasing, and updating were great. As indicated, Ashley sent earlier than your projection and the desk was wrapped securely. FedEx Ground delivered it only one day later than their projected time and that was only because of a horrible winter storm that hit the East coast. Great Service!!!!
I will DEFINITELY be back to make more future purchases and will be recommending your company to everyone I know.
Thanks
-K
"
"Took 2 hours to setup but some doors don’t close, the console wobbled
Over all looks like a hood but can’t use it all , only good to take pics "
"This table arrived fast and in great condition. The table is a beautiful medium brown and looks expensive. Easy to put together, will definitely order from them again. "
"They were quick and the only furniture store that had the inventory and styles we were looking for!"