ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
1.25/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2023-03-13

Great!

"Great experience from the ordering process to receiving item!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-01-11

Excellent customer service!

"Had an issue with my delivery and when I contacted customer service they were very responsive an helpful. Above and beyond what I expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

2/5

2022-12-28

Easy ordering but camera didn't work

"Cameral was bad out of the box"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-12-14

Excellent Customer Service

"I ordered an ESI Kata single monitor arm with what I thought would be a clamp mount. Unfortunately, I was slightly confused by the website and had ordered the grommet mount version. As I decided to keep the grommet mount, I called Touchboards and purchased just the clamp mount. Touchboards quickly sent me the clamp mount along with an additional entire monitor arm! What a great response to resolving a slightly confusing website issue. Touchboards understands that customer service is important and knows how to resolve an issue.

Regarding the Kata single monitor arm, it is well made and works like you think a monitor arm should. It keeps the monitor at the point in space you need it to be. It is designed for monitors from 4.0 to 20.0 lbs. The monitor placed on the Kata arm is approximately 5.0 lbs. It works as expected with no movement whatsoever after being placed where you want it. FYI, if your monitor is great than 20.0 lbs, please note that ESI has monitor arms to fit your needs.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2022-12-02

Will NEVER buy from you again!

"Ordered my boards. Only one came, when you contact the company all they tell you is '5-8 days' for our 'investigation'. Day 10 came and no one could tell me anything or even if I can have my money back. I called again the next day and told them I will either get my money back from you or my CC company and somehow magically the board showed up the next day.... Needed to buy 10+ more boards, so thankfully I only tested this company and bought 2. Horrible, horrible experience. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-11-03

Excellent

"Professional Customer Service and quality product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

4/5

2022-10-24

Complete Order

"The order was delivered on time but one of the TV mount packages was missing the hardware. I had to call back a couple of times to make sure the manufacturer was contacted to send the hardware. The problem was solved a couple weeks later."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2022-10-21

Competitive pricing and quick delivery

"No hassle buying from a vendor with great shipping speed, quality products, and competitive pricing. Thanks for fulfilling our need for charging carts.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-07-25

Great product and customer service!

"Customer service was great and the product too! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-05-06

Excellent price and excellent service!

"We were looking to purchase multiple Meeting Owl Pros as we transition back to the office in a hybrid model. Touchboards had the best price, shipping was fast and they provided excellent customer service. I will definitely purchase from them again in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-04-29

Excellent

"I'm very impressed with the order from this company. The communication was excellent, shipping was speedy and the prices were competitive. Good website and ordering process. I would buy from again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-03-02

Delivered as Promised

"A small order but everything was done quickly and as promised. The price was lower than other vendors. Online help was great. I'll be back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-02-22

Excellent Customer Service

"Touchboards really helped me from A to Z. Everything from reviewing my setup and providing recommendations for my exactly setup all the way to receiving the products and implementing into our conference and meeting rooms. A+ to the customer service team who answers the phone quick and answers any questions I had for them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-02-18

Excellent Service!

"Fast and easy service with excellent support! I would highly recommend to others."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-01-05

Great company to work with

"Very pleased with the customer service and good advice. Shipping was quick and no problems with products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process