"Excellent part-fast delivery
Great service "
"It was the best of experience"
"I have ordered parts here several times and I am very pleased with the service level. I only encountered a minor issue once and it was dealt with in a timely manner. I will definitely keep ordering most of my Toyota parts from here. You can't go wrong when you order from a website directly monitored and supported by a real Toyota dealership location."
"The Pontiac Vibe and Toyota Matrix are nearly identical, and buying parts from Toyota are less expensive and faster. "
"I did not receive any emails but could find details if I kept the webpage open for the day's it took to process the order. It was a bit frustrating not to be able to return all parts. Other than that the Customer Service and quality of the parts were good."
"Kept me updated through the whole process."
"shipping was a little pricey for a tiny plastic part."
"Not impressed. Part was shipped to billing address instead of shipping address. "
"easy to find product i needed. website had issues selecting "local pick-up" for shipping option"
"Great everything went well "
"Great customer service and fast shipping, Thumps up.. "
"Incorrect “blower resistor” was sent. After following up with “Toyota parts online” the option that was given was to purchase “companion hardware”. Instead I ordered the same resistor from Amazon and it works perfectly. The rep I was communicating with informed me there is no return option for parts. So here I am; burnt by toyota parts online. They are now fired for life. "
"All positive. Would use again."
"I needed some parts and they were by far cheaper than the local dealer. However, due to a nationwide parts shortage/delay, they recommended emailing to check availability prior to ordering. For OE Toyota Parts I would definitely recommend, shipping was quick and reasonably priced."
"Exactly the right part , at a decent price promptly shipped. Highly recommended."