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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2021-12-02

Excellent part-fast delivery

"Excellent part-fast delivery
Great service
"

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Verified
5/5

2021-11-23

"It was the best of experience"

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5/5

2021-11-22

Competitive prices, excellent service

"I have ordered parts here several times and I am very pleased with the service level. I only encountered a minor issue once and it was dealt with in a timely manner. I will definitely keep ordering most of my Toyota parts from here. You can't go wrong when you order from a website directly monitored and supported by a real Toyota dealership location."

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Verified
5/5

2021-11-21

Buying parts for a Vibe

"The Pontiac Vibe and Toyota Matrix are nearly identical, and buying parts from Toyota are less expensive and faster. "

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Verified
3/5

2021-11-20

Somewhat Satisfied

"I did not receive any emails but could find details if I kept the webpage open for the day's it took to process the order. It was a bit frustrating not to be able to return all parts. Other than that the Customer Service and quality of the parts were good."

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Verified
5/5

2021-11-19

Good communication

"Kept me updated through the whole process."

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Verified
5/5

2021-11-15

"shipping was a little pricey for a tiny plastic part."

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Verified
1/5

2021-11-12

Shipped to billing address

"Not impressed. Part was shipped to billing address instead of shipping address. "

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Verified
3/5

2021-11-12

Issues selecting local pick-up

"easy to find product i needed. website had issues selecting "local pick-up" for shipping option"


Verified
5/5

2021-11-04

Awesome online order

"Great everything went well "

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Verified
5/5

2021-10-24

Happy customer

"Great customer service and fast shipping, Thumps up.. "

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Verified
2/5

2021-10-17

Incompatible part

"Incorrect “blower resistor” was sent. After following up with “Toyota parts online” the option that was given was to purchase “companion hardware”. Instead I ordered the same resistor from Amazon and it works perfectly. The rep I was communicating with informed me there is no return option for parts. So here I am; burnt by toyota parts online. They are now fired for life. "

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Verified
5/5

2021-10-13

Sent me the correct part!

"All positive. Would use again."

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Verified
5/5

2021-10-07

OEM parts cheaper than my local dealer, I would definitely buy from again!

"I needed some parts and they were by far cheaper than the local dealer. However, due to a nationwide parts shortage/delay, they recommended emailing to check availability prior to ordering. For OE Toyota Parts I would definitely recommend, shipping was quick and reasonably priced."


Verified
5/5

2021-10-07

Economical and quick to ship

"Exactly the right part , at a decent price promptly shipped. Highly recommended."

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