"Item can't be tracked, haven't heard anything, think I am being scammed"
"I placed my order over a week ago and have heard nothing since....."
"Placed an order over a week ago, received confirmation email and... nothing.
Called them last night and was told that one of the parts ordered did not fit my truck so they wanted additional $50 for the correct part. I picked the part from THEIR diagram based on MY vehicle so if there is an error - it's their accomplishment. I still am not sure they are correct though - will see when it arrives.
But that's not the issue - I am **** because they held the entire order for over a week and NEVER bothered to notify me. I asked what would've happened if I did not call them, and the response was anything but intelligent so I can't even outline its essence."
"Easy to use and place an order hopefully having everything i need"
"I bought the wrong part and still waiting on Toyota parts to send me instructions on how to return the part. It has been several weeks"
"Ordered over the weekend. Items still have not shipped and I only ordered one screw"
"Great to find this site, tons of parts!!!"
"More than 9 USD for shipping a 1 OZ item. It arrived more than 2 weeks later! UNACCEPTABLE!!!"
"Found what I needed and confirmed that if fit my vehicle. "
"Customer service was below expectation. Never sent any update about the order until I called to check. After checking in, the person I spoke with said they'll expedite the shipment. Never did, nor did they send any confirmation. Had to wait another week and called the SECOND time. After the second call did I finally receive an accurate and timely response to my order. "
"Awesome, very pleased with my order"
"Parts was exactly what I needed and since it’s oem fit was perfect "
"So far so good. Website was easy to navigate. Big selection of parts for my truck year. "
"I presented them a challenge and they came through. Easy to work with customer service. Great people.
1989 Toyota without ac system, trying to install complete system. Minutes a couple discontinued parts, they were able to piece it together. Thank you"
"I found the right part. However, the site led me to believe it would ship in under 4 days. It took quite a bit longer. I did get the right part. "