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Product & services pricing
0.00/5
Chance of future purchase:
3.50/5
Shipping & packaging:
0.00/5
Customer service:
4.25/5
Return/Replacement policy:
0.00/5

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Verified
5/5

2024-07-15

Wonderful!

"Fast shipping amazing prices !"

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Verified
2/5

2024-06-28

Shipping

"Shipping takes too long.."

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Rep reply posted 2024-07-02
A rep from Toyota of Clovis, ToyotaofClovis, has responded:

“I'm sorry to hear that you experienced delays with the shipping of your part. The part you ordered was coming out of Kansas City this is why it took a little longer to arrive. Thank you for your business.”


Verified
1/5

2024-06-10

Shipping is expensive even if your local

"The shipping was more than the items i bought. How ridiculous "

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Rep reply posted 2024-07-02
A rep from Toyota of Clovis, ToyotaofClovis, has responded:

“We always offer free pick up for our local customers. Sometimes that is a better option than paying shipping charges on less exoensive items. ”


Verified
5/5

2024-06-02

Great like always

"This is the 4th vehicle we’ve bought from Brian Deckel. He’s been amazing on all 4 purchases which is why we go back. He is efficient and makes the purchase process go quickly. "


Verified
2/5

2024-04-03

I was waiting for about 20min

"I was waiting for about 20min while the technician talking for a customer. I do have an online order, it took me 1 min to get my order. The technician ignores my presence. "

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Verified
5/5

2024-02-08

Excellent customer service

"Adrian went beyond all expectations with his stellar service based on proactive communications. Thank you!!!"

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Verified
5/5

2024-01-23

Excellent customer service with a smile

"very satisfied and pleased with my purchase I appreciate the communication letting me know the status of my item and when it was ready to be picked up very attentive staff polite courteous couldnt of been anymore happier made for a very pleasing shopping experience thank you"

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Verified
1/5

2024-01-19

Missing parts from my order

"My package was missing parts. Had to reach out. "

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Verified
5/5

2024-01-14

Great service

"Went in to pick up wiper blade inserts for my wife’s 22 rav4. Greeted by the staff at
entrance and she showed me the way to the parts department. Absolutely best customer experience!!
"

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Verified
5/5

2024-01-06

David is the man!

"David, the representative at parts, helped us out and provided OUTSTANDING customer service! Every company dreams of having a stellar employee like David on their team. We will definitely return to this location because of him!"

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Verified
5/5

2023-12-16

Parts/accessories department

"Excellent customer service!!"

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