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Verified
5/5

2014-10-13

"Very good customer service"


Verified
5/5

2014-09-11

"The parts required to repair my vehicle were available and shipped quickly which allowed it to pass the State's smog test. "


Verified
5/5

2014-09-09

"Excellent, I got my order very fast and the attention was very fluid."


Verified
5/5

2014-08-14

"I ordered two replacement side view mirrors for just over $700. While that may seem on the expensive side, I was quoted a price of the same amount for one mirror and installation at a local dealership. The mirrors were promptly shipped and upon arrival I discovered the LH mirror was damaged. I called Todd Wilson of Toyota of McDonough Parts and he apologized profusely and ordered a replacement the same day. I returned the damaged mirror and received the replacement just days later. My husband installed them in minutes. In summary, the price was the best and the customer service superb. I will definitely be ordering from Toyota of McDonough Parts again. Much thanks to Toyota of McDonough and Todd Wilson."

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Pricing of products and services
Likelihood of customers making future purchases
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Verified
5/5

2014-08-13

"Ordered parts, they were delivered quickly. "


Verified
5/5

2014-08-06

"Extremely helpful. An associate even contacted us before shipping our order to confirm because the part we ordered did not align with the make/model of our vehicle. They saved us money and time!"


Verified
5/5

2014-08-03

"Great price very helpful from sale rep but should give free shipping if order over ???"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-07-02

"Great price. I did ask a question when first placing the order and didn't get a reply. Make sure to use your VIN, so they check on the correct parts."


Verified
5/5

2014-06-29

"We needed rear wiper for '91 Supra. The part was reasonably priced and arrived quickly. Their q&a during my purchade ensured we received correct part first time. "


Verified
5/5

2014-06-02

"Excellent service very friendly staff parts were correct "


Verified
5/5

2014-05-31

"The parts were shipped very promptly. I received exactly what I ordered, and the items were individually packaged and labeled very well with part numbers, description, etc. Finding parts on the website is very easy thanks to the illustrations and part number correlations. Be sure to order all of your parts at once as shipping can get costly if ordering individually, but this is to be expected and you should plan accordingly. I definitely will be getting all of my future Toyota parts through Toyota of McDonough."


Verified
5/5

2014-05-28

"Very helpful staff. Very friendly"


Verified
5/5

2014-05-14

"Very satisfied the part shipped quickly and the correspondence between the sales rep and myself was great. "


Verified
5/5

2014-05-07

"Best parts purchase EVER!!!!! Saved myself 400 bucks compare to dealer price!!!! THANK YOU GUYS!!! The best place to purchase OEM parts!!! "


Verified
5/5

2014-04-29

"All the parts were correct and shipped promptly."