"Ordered the part I needed with the part number I looked up and it was correct and came in a timely manner! "
"Seemed unfair that the install charge of $499 was the same whether the wiring harness was installed or not. I didn’t need wiring harness but labor was still $499. "
"Your Parts Dept. guys were a great help. Thank you."
"I got the oem spark plugs for my 2019 Highlander. The coil connectors were a pain to disconnect, but the spark plugs work beautifully. Will return for my next purchase."
"Alex was awesome. He made sure I received the correct part. "
"The shipping service was fast I gladly recommend Toyota of Redlands"
"Even I bought the part for 120 and change that in 2 min they told me it would cost me 550???? Honestly would not comeback again "
"Parts guy was friendly and patient as he answered queries of a customer ahead of me. Knew the parts awaiting to be picked up in the back upon mention of one item by me. An asset. He was so fast never got his name. "
"Great customer service ordered wrong item and they reached out to me to correctly order right one. box was damaged so that was disappointing but I suspect it was ups. "
"Order original part online with excellent price"
"I appreciated the rapid support given from the service team and the thorough understanding that was tailored to it. For the past few years, I’ve deemed Toyota service department a well grounded business that I trust. "
"Parts department refused to meet Riverside Toyota's price on a part and offered no help ordering the part online.
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"Great experience overall fast shipping no hassle, Great communication and customer service "
"Purchased ac Blower for Toyota Sienna on line and got a confirmation 15 minutes later saying it’s ready for pick up.Upon walking in to Parts area,got greeted by employee and showed a form of ID an product was handed to me and just like that I had it in my possession.Thanks to Toyota of Redlands for making this process smooth and easy. Great service"
"I live in Barstow, Ca. And we wanted to upgrade our floor mats to an all weather type style. Why when I searched for a dealer I got no one that was 60 miles away instead of our dealer that we have in our town. We ordered from the Redlands, Ca. Store. They had to order our mats and we are waiting for a tracking number. Being the shipping was free for them to ship to our residence we have no complaints. The sales department was very courteous & was helpful with making our order."