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Verified
5/5

2024-01-14

Friendly service

"Person out front was welcoming and walked me inside to show me where parts department was to pick up my order."

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Verified
5/5

2024-01-06

Great service

"Quick , fast , helpful guys."

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Verified
5/5

2024-01-06

Parts and Service Harmony in communication

"I had just placed an order for parts online. Within 10 minutes I received a call from autoparts.toyotaofredlands.com warning me about a possible error in the order. On review I noted that there was n unnecessary duplicate in the order I placed. Instead of having to cancel the order myself, "service" cancelled the erroneous order and placed a new one on my behalf and confirmed the updated order via email. Service became aware and I had a brief and to the point telephone conversation with my service manager who set up a tentative date for the repairs. I am very appreciative of the efficiency and prompt help of the parts department of Toyota of Redlands. Thank you"

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Verified
4/5

2024-01-03

Pick up Parts.

"Parts guy at the dealership said there were no floor mats available for my truck. I ordered them myself and another part from the Redlands Toyota web site and picked them up a couple of days later. So easy. "

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Verified
5/5

2023-06-13

Friendly and helpful staff

"Friendly staff, fast service "

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Verified
5/5

2023-12-20

Friendly, informative, and fast!!

"Always a smooth process getting parts here. The staff is so helpful!"

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Verified
5/5

2023-11-30

Great customer service !!

"Your online guy did a great job of helping me get around an ordering problem that was my own doing. "

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Verified
5/5

2023-11-29

Fast Delivery and Great Communication

"From the start to the delivery of my parts, it was all a great experience. "

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Verified
5/5

2023-11-28

On line part purchase

"Great customer service to Buds and Alex in the parts department."

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Verified
5/5

2023-11-18

Brake Parts

"Parts guy was extremely helpful and knowledgeable.Give him a raise. Will definitely use this again. "

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Verified
5/5

2023-10-13

Parts dept.

"Went in to pick up some accessories I had ordered online for my new Rav 4. Everyone was very pleasant and helpful. Parts dept. manager was especially helpful with installation of my purchase, even though he was busy. I will definitely go back
For the friendly serVice From everyone
"

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Verified
5/5

2023-09-23

Parts department was excellent

"I chatted with a parts guy and he was very knowledgeable and attentive to my needs. He spent the time necessary to get me the correct parts and assure they were."

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Verified
5/5

2023-08-31

Reliable.

"Good service and excellent. "

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Verified
5/5

2023-08-25

Excellent service!

"Parts arrived quickly. Communication was great and staff were very helpful. Thank you!"

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Verified
4/5

2023-08-19

Pretty good however

"I found my part easy and by any means I know nothing about parts and cars only thing I had trouble proceeding to check out and pay I tried billion times and even on my tablet. It finally worked when I used someone else's phone idk why but other then that all good. Thank you. And thank you for being fast with getting my item shipped
"

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