"Person out front was welcoming and walked me inside to show me where parts department was to pick up my order."
"Quick , fast , helpful guys."
"I had just placed an order for parts online. Within 10 minutes I received a call from autoparts.toyotaofredlands.com warning me about a possible error in the order. On review I noted that there was n unnecessary duplicate in the order I placed. Instead of having to cancel the order myself, "service" cancelled the erroneous order and placed a new one on my behalf and confirmed the updated order via email. Service became aware and I had a brief and to the point telephone conversation with my service manager who set up a tentative date for the repairs. I am very appreciative of the efficiency and prompt help of the parts department of Toyota of Redlands. Thank you"
"Parts guy at the dealership said there were no floor mats available for my truck. I ordered them myself and another part from the Redlands Toyota web site and picked them up a couple of days later. So easy. "
"Friendly staff, fast service "
"Always a smooth process getting parts here. The staff is so helpful!"
"Your online guy did a great job of helping me get around an ordering problem that was my own doing. "
"From the start to the delivery of my parts, it was all a great experience. "
"Great customer service to Buds and Alex in the parts department."
"Parts guy was extremely helpful and knowledgeable.Give him a raise. Will definitely use this again. "
"Went in to pick up some accessories I had ordered online for my new Rav 4. Everyone was very pleasant and helpful. Parts dept. manager was especially helpful with installation of my purchase, even though he was busy. I will definitely go back
For the friendly serVice From everyone "
"I chatted with a parts guy and he was very knowledgeable and attentive to my needs. He spent the time necessary to get me the correct parts and assure they were."
"Good service and excellent. "
"Parts arrived quickly. Communication was great and staff were very helpful. Thank you!"
"I found my part easy and by any means I know nothing about parts and cars only thing I had trouble proceeding to check out and pay I tried billion times and even on my tablet. It finally worked when I used someone else's phone idk why but other then that all good. Thank you. And thank you for being fast with getting my item shipped
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