"Shipping seemed to be delayed, but product was packaged well, and dealer was good to answer questions."
"Good servicio aliciente %"
"This is now the second online parts order that I have placed with pickup through Toyota of Smithfield. The speed at which my parts arrived was impressive. I actually ordered the incorrect part for one purchase … the staff was extremely helpful and understanding in assisting me in obtaining the correct version."
"Will probably start going here more often and be my primary dealership location. Only good experiences so far"
"Friendly, helpful staff
Order arrived in one day after ordering online."
"Good price on an OEM tail light. Exact part, came quickly."
"It's been a week and I haven't seen any updates about my order "
"Great price, fast shipping. UPS delivered it to the wrong address. Will buy here again."
"Shipping box was damaged so I was nervous. Part seems to be ok. I can update my review when the part is actually put on my FJ!"
"Ordered some parts online for my new GR86 which came in a couple of days. One item I ordered was a subwoofer which I asked if they could print off installation instructions which they did and glad that they did since I was able to see it was 38 pages long and basically have to disassemble half the car (take out seats, radio run wires under the car to the engine bay) which is ridiculuous so I never accepted the item and returned on the spot. Not sure who read these reviews but links to installation instructions should be included on Toyota's accessory items list. I am pretty handy and probably could have installed but would have taken me a full day which I am not interested in spending that kind of time nor paying for what I would guess would probably be 6 or 700 dollars. Otherwise the staff was friendly and overall good experience."
"They were quick at sending the part. Thank you. "
"Great price, free shipping quick turnaround. I will happily order from them again!"
"Ordered part got it in 4 days. "
"My wife purchased a battery from the parts department and the parts person just slid the battery across the counter and said “it has a handle” and the sales and service team watched her struggle to carry it all the way to her car and no one offered to help. Ridiculous. This is how customers are treated nowadays?"
"I ordered some new crossbars for the roof of my car. Price was reasonable and they were shipped out within hours of my order. Very pleased with the overall service."