"Ordered on online a black grill badge and they tried to give me a trail hunter side emblem."
"initially I would not have given 5 stars. I ordered front and rear floor mats for my Rav4 in addition to the back cargo mats. My order was shipped in two shipments, the first arrived within 3 days of my order with the second coming soon under a seperate tracking number, after 4 additional days and checking the tracking number I kept getting a message that the package had not arrived at the facility. I was not a happy customer but I did email your parts department told them I've been waiting over 4 days can't get tracking info and asked your department if they could track my package of their end as they were the shipper. Immediately I was told they would pull a new order at no charge and get it shipped ASAP, my cargo mat arrived two days later. Great customer service and a satisfied customer with a great experience, I only with I could remember the young mans name at your parts counter.. thanks"
"employees are great, but your website ****!"
"Good customer service, thanks for the help."
"I had an online order that came in quicker than expected. I was notified yesterday of its arrival. I walked in and after a short wait they delivered my items to me. "
"I usually get my items the following day mostly if is store pick up "
"Been 2 weeks and have not seen parts, a confirmation or estimated date."
"Order online. Just as fast, get a discount and the perfect fit part. "
"Didn’t get email updates until I called , then pending was updated to complete , the last 2 orders have required a phone call "
"I have heard nothing about when my order will be ready."
"Austin and Jim were helpful in ordering the correct part. Thanks."
"Ordered parts online and picked them up the next day. "
"They found the exact parts and numbers I needed, quickly and then directed me to the website so I could order them and have them shipped. Smooth easy process!"
"Always helpful. Helped me load my large order. My go yo for Toyota 4Runner parts."
"Ordered the part I needed and one day later went in to pick it up. The person. Behind the counter was great and helpful. "