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Product & services pricing
0.00/5
Chance of future purchase:
4.38/5
Shipping & packaging:
0.00/5
Customer service:
4.75/5
Return/Replacement policy:
0.00/5


Verified
4/5

2024-12-13

Great price for parts and quick delivery

"Great price for parts and quick delivery"


Verified
5/5

2024-11-08

Keith Rice was wonderful to work with! So was the Bob the finance guy.

"We love Toyotas!
This is my 10th Toyota. I bought my first from Toyota of Louisville in about 1982.
"


Verified
5/5

2024-11-04

Easy to order parts at a great price.

"Easy to order parts at a great price and easy to pickup parts. Parts counter staff was very courteous!"


Verified
5/5

2024-10-26

Quick Shipping.

"Order was correct and shippiing was quick. Thanks!"


Verified
5/5

2024-10-14

Bumper

"Online was good and I really like the discount. Easy website!"


Verified
5/5

2024-10-10

My Aux Port Works Now

"Bought an Aux assembly part for my 2008 Toyota Sequoia. Easy to change out and no more selecting Aux Input multiple times or aux dropping and switching input on its own"


Verified
5/5

2024-10-01

Parts

"I ordered parts online and ordered the wrong radiator they caught it before it shipped and corrected it so I had the right parts they used the vin number to make sure the parts where what I needed thanks!!!!"


Verified
1/5

2024-09-16

Still waiting for the part - slow service.

"The part is a special order, but only one guy handles online orders, so nothing happens when he takes a few days. I asked if I could get expedited shipping after he returned to work and ordered the part. "I can't do that" was the response. "


Verified
5/5

2024-09-06

Great service

"They had the accessories I needed at a very competitive price!"


Verified
1/5

2024-08-15

Wrong part do not order from here

"Ordered on online a black grill badge and they tried to give me a trail hunter side emblem."


Verified
5/5

2024-08-15

floor mats

"initially I would not have given 5 stars. I ordered front and rear floor mats for my Rav4 in addition to the back cargo mats. My order was shipped in two shipments, the first arrived within 3 days of my order with the second coming soon under a seperate tracking number, after 4 additional days and checking the tracking number I kept getting a message that the package had not arrived at the facility. I was not a happy customer but I did email your parts department told them I've been waiting over 4 days can't get tracking info and asked your department if they could track my package of their end as they were the shipper. Immediately I was told they would pull a new order at no charge and get it shipped ASAP, my cargo mat arrived two days later. Great customer service and a satisfied customer with a great experience, I only with I could remember the young mans name at your parts counter.. thanks"


Verified
5/5

2024-07-17

oem parts

"employees are great, but your website ****!"

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Verified
5/5

2024-07-12

Great person to deal with!

"Good customer service, thanks for the help."

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Verified
5/5

2024-07-12

Quick and pleasant

"I had an online order that came in quicker than expected. I was notified yesterday of its arrival. I walked in and after a short wait they delivered my items to me. "

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Verified
5/5

2024-07-09

We just want Toyota of Louisville allow us to pay parts online with PayPal. Because PayPal gives opportunity to off many times.

"I usually get my items the following day mostly if is store pick up "

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