"Ordered replacement floor mats. Nice, helpful guy advised me cheaper to do so online which I did. Should have been delivered next day and was told I'd be texted and/or emailed when mats arrived. Was told that would occur the following day. Three days have passed and nothing has occured. "
"Had purchased a Toyota extend warranty for my wife's car and repair should have been covered and now they won't communicate to us. "
"I can’t believe I have to order my after market parts on line first and have them shipped to dealership in order to receive the sale price on the items when the dealership has them in stock at the parts desk such a waste of time and resources. "
"The parts counter was quick to answer my phone call to inquire about a specific part, and the experience at the counter, in person, was even better. No questions or issues, just a quick and easy pickup. I'll be back to this location in the future!"
"A little far from my place, but was very easy to pick my parts. Thank you. "
"outrages! Charge 50% more than when buying on line"
"Purchased a bed mat, came with a small spot of damage. Nothing worth driving all the way back. Very little discount on the item. Arrived to pick up the item and the guy at the parts desk was too busy playing games on his phone to notice me. Had to say something and then he kind of copped an attitude. Get off the phone at work dude, they ain’t paying you to break bubbles."
"I have been a customer since 2007! I have always received excellent and professional customer service and care from this dealership. Eric Olsen, in the Service Department, is as honest as they come. He has always given me great advice and backed it up with excellent service from the Service Technicians. As long as he is employed, I will be a customer. Period. Rob Milligan is another standout. He always takes my calls and somehow works me in on those busy days. Great Service Adviser. I have purchased/leased 4 vehicles from this dealership. This is my dealership. I will not go anywhere else."
"Parts dept. was very professional."
"Justina is always willing to assist! Thank you!"
"Ordered out of state, product shipped and arrived quick"
"I ordered online parts and they were delivered in 2 days. 1 item arrived broken. I called the dealership and it was ready to be replaced the following day!"
" Called and check the CRV 2023. Jeff answered the phone and said he is in the meeting will call back about the status of the car. 1 hour pass and no call. Called back and he said he forgot. That’s not how you should sell a car. "
"Picking up online order, Skyler very helpful"
"Very fast shipping. Thanks!"