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Verified
5/5

2012-09-06

"Ordered from these guys a number of times because they have great prices.

I needed a NAS unit before the weekend. Ordered the item and delivered next day.

Thanks
"

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Verified
5/5

2012-06-15

"The team at Transparent Communications are always helpful, courteous and swift to respond to any enquiries AND their prices are competitive too."

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5/5

2012-06-14

"Can't speak highly enough of these guys !
Not necessarily the rock bottom cheapest - but still very competitive - you get what you pay for - they've got the stockholding and deliver on their promises -
Superb service throughout - proactive at the outset Emailing me to see if they could assist with my order - extremely responsive and swift with both Email and telephone queries during the process - culminating in extremely swift next day delivery - still remaining helpful with post-delivery 'idiots queries' - faultless !!
Will definitely be using again !!!
"

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Verified
5/5

2012-04-04

"Excellent Service! Knowledgeable, Polite, Efficient and delivered next day. I have placed repeat orders for the past 3 years since purchasing my Drobo. "

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Verified
5/5

2012-04-04

"Transparent were excellent for the Draytek router we required recently. They are locally based and even delivered same day out of hours. All in all I’m really happy with the service and their pricing is competitive too."

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Verified
5/5

2012-04-04

"Both Steve & Richard are lovely guys, go over and above to helo you out and advise on their vast stock of items best suited to your needs. I deal with them on a fairly regular basis and will continue to purchase from them."

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Verified
5/5

2012-04-04

"Once again and as always a pleasure to deal with these guys. First class service."

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Verified
5/5

2012-04-04

"A comprehensive product range, Knowledgeable customer support and keen pricing will keep me a regular buyer with Transparent. Their new website is also big improvement when searching for products and placing orders. The delivery process keeps you up to date with regular emails about despatch and tracking.
Above all their willingness to help choose products via telephone support is first class.
"

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Verified
5/5

2012-04-03

"Great customer service with excellent prices and product knowledge.
Highly recommended!
"

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Verified
5/5

2012-04-03

"Transparent have always been courteous, very efficient and knowledgeable. I only used to use them occasionally but now use them as often as I can. They strike a fine balance between great customer service and quick, hassle free ordering."

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Verified
5/5

2012-04-03

"Had initial chat with Steven prior to purchase of Drobo FS, Extended warranty and 5 x 3TB Seagate Drives. Very knowledgeable and answered all my questions. He even uploaded newly arrived stock to the website while I was on the phone so I could add to my order. Ordered on Friday morning using free 4-5 day delivery and all hardware arrived on Monday morning. Glad I didn't pay the extra for speedier delivery! All in all, a great service from Transparent. Would definitely use again."

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Verified
5/5

2012-03-28

"Great website, nice and easy to navigate.

Efficient and friendly staff.

Fast delivery and very competitive prices.

Our #1 supplier for router, firewalls and phones!
"

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Verified
5/5

2012-03-20

"The boys, Rich and Steve, at Transparent Communications always give excellent service; they deliver on time and have a happy, up-beat work ethic. Nothing is too much trouble and their communication on order and delivery is second to none.
An absolute pleasure to do business with, I would highly recommend them and their products.
"

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Verified
1/5

2011-11-12

"Not very impressed with the service and the return policy is ridiculous.
Ordered 3 items from them one came in a ripped box (looked open), one was fine and the other did not do what they said it would..
first item was not the latest item available and I wanted to get the latest one out (contacted them the next day). I was told I would have to pay a restocking fee of £100 on an item that cost £350 + P&P both ways (£15) and as for the item that did not do what they said it would, I am still waiting 8 days later for the return code and a product that does what I want it too. Seem like once they have your money their attitude changes...
"

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Verified
5/5

2011-06-06

"This is an excellent company to deal with. They were very responsive to my requests for information and handled them in a most customer friendly manner. The delivery was extremely fast."

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