ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2015-09-15

" Travelation is a SCAM. We used it to book a flight to Saigon and paid and everything. They sent us an email saying our seat has been reserved and all is good but 3 days later, they emailed us saying that our ticket has never been issued and our reservation has been cancled. Pretty shady, i know. We called and talk to this overly sarcastic lady (forgot her name) and just had a terrible experience. She told me that the price has gone up and I can't get the same price on the reservation I had made. There are $500 more for 2 tickets Whats interesting though is that the price on their website wasn't as high as the lady gave me. Its a pretty typical bait and switch occurence, i just wish i figured it out sooner.

Do not buy ticket from them because the price that they post online is not the same as the price when you confirm your reservation, and if you don't call them back to confirm your ticket(even though you think you had completed everything online), your ticket will never been issued.

Hoep you guys read this before you buy some tickets.

Good luck
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-25

"I have booked with many sites and this was the first time I used Travelation to book my flight and hotel. I booked only because of the amazing discount of $15 per person, I got $45 off when booked for three. And I was impressed with their lowest price guarantee .Thanks to you guys. you are doing great job. I will recommend all to book with travelation.com."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges