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0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-12-10

Helpful and knowledgeable .

"I called with the symptoms and the problem was quickly diagnosed. I called back several times later for repair instructions and was satisfied with the results.."


Rep reply posted 2024-12-12
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Excellent news!! Thank you for your 5-star review! Always happy to help at Treadmill Doctor! Thank you again! We Solve Problems to Keep People Moving!”


Verified
5/5

2024-12-09

New Treadmill Motor - 12/9/2024

"Biggest issues with replacement were removal of the treadmill covers. Once accomplished new motor was mounted in place and is working fine! EXP 2000i - An older treadmill but when it works, it works fine.

Please thank the Treadmill Doctor for an over the phone consultation! His quick guidance, encouragement and reassurance were greatly appreciated!

I would use this company again in the future if I ever have a need.
"


Rep reply posted 2024-12-12
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! We’re so appreciative of your glowing review. Its customers like you who inspire us to excel further and strive for excellence! Please check back anytime, we have experienced professionals that are here to assist you via phone, email, chat, or text online with us, thank you again!”


Verified
5/5

2024-12-09

Excellent service with damaged part

"I was asked to submit pictures and then was contacted that a new part would be sent to me. "


Rep reply posted 2024-12-12
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! We are thrilled you received the part you needed fast, and everything is working great! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-12-08

Great

"Treadmill belt arrived and fits perfectly, thanks!"


Rep reply posted 2024-12-12
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Great news!! Thank you for your 5-star review! We are thrilled you received the part you needed fast, and everything is working great! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-12-08

Rear idler roller works

"Always good when things work as expected. :-)"


Rep reply posted 2024-12-12
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! Glad your treadmill is back to working! Check back anytime, we are always happy to help, thank you!”


Verified
5/5

2024-12-08

Battery Replacement

"R&R the battery that I ordered from Treadmill Doctor. Easy peasy. I am satisfied with the customer service of this vender."


Rep reply posted 2024-12-12
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Excellent news!! Thank you for your 5-star review! Always happy to help at Treadmill Doctor! Thank you again! We Solve Problems to Keep People Moving!”


Verified
5/5

2024-12-07

Thank you for trouble free excellent service.

"Refreshingly wondrful. Thank you"


Rep reply posted 2024-12-12
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your glowing 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you!”


Verified
5/5

2024-12-07

Top retailer

"Purchased a walking belt, was a little wider than original belt,made a wining noise, called treadmill doctor,they sent me a new belt, original size no questions asked. Great service, "


Rep reply posted 2024-12-12
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Excellent news!! Thank you for your 5-star review, we appreciate it! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-12-07

Walking track

"Product works as advertised, and showed up on time."


Rep reply posted 2024-12-12
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! Glad your treadmill is back to working! Check back anytime, we are always happy to help, thank you!”


Verified
5/5

2024-12-07

New belt work great

"Belt came quick and works great "


Rep reply posted 2024-12-12
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Fantastic news!! Thank you for your 5-star review! We are thrilled you received the part you needed fast, and everything is working great! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-12-06

It worked!

"Delivery cost more than the part but it works so I’m happy! "


Rep reply posted 2024-12-06
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review!!! Wonderful news you are happy! Treadmill Doctor is always here to help, thank you!”


Verified
5/5

2024-12-05

Super Assistance

"I have a 13 year old treadmill that needed a new walking belt that the manufacturer no longer stocks. They recommended contacting Treadmill Dr to purchase one and they gave me a part number. When I was looking at the description for the belt that the manufacturer provided the number for, it didn't seem to be the correct one. I used the chat feature in the website and they provided the correct one. It was shipped quickly and arrived undamaged. The box was heavily damaged and most likely why I did not receive the lube I ordered with the belt. I contacted Treadmill Dr about the missing item and they shipped it quickly. I had the parts to repair my treadmill by the weekend."


Rep reply posted 2024-12-05
A rep from Treadmill Doctor, MG1234TMD, has responded:

“The Doc is IN! Thank you very much for your 5-star review! At Treadmill Doctor we strive to provide rapid reliable shipping, quality parts and excellent customer service, and we are happy you had a great experience with us, thank you! ”


Verified
5/5

2024-12-05

Amazing product

"I ordered a replacement part for treadmill. It was perfect and worked really well. "


Rep reply posted 2024-12-05
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Excellent news!! Thank you for your 5-star review, we appreciate it! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-12-04

Treadmill walking belt

"We received the correct part in fast time, we are happy with the service "


Rep reply posted 2024-12-04
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Excellent news!! Thank you for your 5-star review, we appreciate it! Always happy to help at Treadmill Doctor! Thank you again!”


Verified
5/5

2024-12-04

Treadmill

"Got here quick and everything was right"


Rep reply posted 2024-12-04
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 5-star review! Glad your treadmill is back to working! Check back anytime, we are always happy to help, thank you!”