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0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-03-08

Fast delivery and dependable

"Went very smooth will definitely order from them again "


Rep reply posted 2024-03-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Glad to hear that all went well and we truly appreciate any repeat business! Thank you! ”


Verified
5/5

2024-03-08

Excellent

"We can always depend upon Treadmill Doctor to have just what we need to repair our treadmill. Thank you."


Rep reply posted 2024-03-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We are here for you! Thank you for your 5-star review and your trust in us!”


Verified
5/5

2024-03-07

Super fast and exactly what we needed.

"Very fast delivery to Canada and product was a perfect fit. "


Rep reply posted 2024-03-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your order and your 5-star review!”


Verified
2/5

2024-03-07

Lack of help and dialogue when working on issue

"Basically, received little input on trying to troubleshoot the issue. Would receive responses that were literally three or four word sentences and no real direction. I would take the next step then wait 2 or 3 days at times to get another response. The issue was never corrected, or any direction given once we reached the same spot in the calibration sequence, even though I provided exact details of what the unit was doing."


Rep reply posted 2024-07-17
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Your patronage and feedback regarding your interactions with Treadmill Doctor are immensely valued by us. We see you have worked with our team to resolve the issues. Should you wish to discuss the matter or require assistance down the line, our team is always ready and willing to support you. Once more, we extend our heartfelt thanks!”


Verified
4/5

2024-03-07

Ordering, shipping, and the parts were all very good.

"The only reason for not giving 5 stars is because the price was expensive. "


Rep reply posted 2024-03-08
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your positive review!”


Verified
5/5

2024-03-07

Great service

"Had my controller go bad for the 2nd time. Was not using a surge protector. 1st controller I purchased lasted many years. Have a surge protector on this one. Great service and support. "


Rep reply posted 2024-03-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We are happy to be of service and appreciate your 5-star review!”


Verified
5/5

2024-03-06

Good part

"easy web site browser. lots of parts in stock. fast shipping"


Rep reply posted 2024-03-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Perfect! Thank you for your 5-star review!”


Verified
5/5

2024-03-06

Treadmill Walking Belt

"Ordered, received quickly and it worked beautifully!"


Rep reply posted 2024-03-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“This is great news! Thank you for sharing and for your 5-star rating! ”


Verified
5/5

2024-03-06

All was great!

"Great return policy. Great customer service."


Rep reply posted 2024-03-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your 5-star review!”


Verified
4/5

2024-03-06

New Control Board for my treadmill.

"I installed the new control board. It was not exactly the same as my old one but after I got every wire hooked up the treadmill worked. "


Rep reply posted 2024-03-08
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Great news! Thank you for your positive review!”


Verified
5/5

2024-03-06

Great first experience

"Shipped within hours of order placed. Arrived in two days. Very satisfied. "


Rep reply posted 2024-03-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We love satisfied customers! Thank you for your 5-star review! ”


Verified
5/5

2024-03-06

Exact fit

"Easy to find the part and exact fit. "


Rep reply posted 2024-03-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Awesome! Thank you for your 5-star review!!”


Verified
5/5

2024-03-05

Great Service!

"I had to return treadmill parts that didn't help for my issue. The return service was simple and outstanding!"


Rep reply posted 2024-03-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your positive review! ”


Verified
5/5

2024-03-05

Got a new motor for my old ProForm 625 treadmill. Problem solved.

"Got a new motor for my old ProForm 625 treadmill. Problem solved.

Great company.
"


Rep reply posted 2024-03-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your great call out on our service! We appreciate your 5-star review! ”


Verified
5/5

2024-03-05

Older model

"I just completed the install. My treadmill was a much older model that required I tear down most of it in order to slide the new belt onto the rollers. The compression air cylinder required a little more disassembly to allow more distance to align. After that it went together well. Grand kids tested it with their hot wheels cars. Thank you."


Rep reply posted 2024-03-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Kudos on the install as they can be tricky indeed on some models! Glad to hear your grandkids were able to test it for you :) We appreciate your positive review :) ”