"Had my controller go bad for the 2nd time. Was not using a surge protector. 1st controller I purchased lasted many years. Have a surge protector on this one. Great service and support. "
"easy web site browser. lots of parts in stock. fast shipping"
“Perfect! Thank you for your 5-star review!”
"Ordered, received quickly and it worked beautifully!"
“This is great news! Thank you for sharing and for your 5-star rating! ”
"Great return policy. Great customer service."
“Thank you for your 5-star review!”
"I installed the new control board. It was not exactly the same as my old one but after I got every wire hooked up the treadmill worked. "
“Great news! Thank you for your positive review!”
"Shipped within hours of order placed. Arrived in two days. Very satisfied. "
“We love satisfied customers! Thank you for your 5-star review! ”
"Easy to find the part and exact fit. "
“Awesome! Thank you for your 5-star review!!”
"I had to return treadmill parts that didn't help for my issue. The return service was simple and outstanding!"
“Thank you for your positive review! ”
"Got a new motor for my old ProForm 625 treadmill. Problem solved.
Great company."
“Thank you for your great call out on our service! We appreciate your 5-star review! ”
"I just completed the install. My treadmill was a much older model that required I tear down most of it in order to slide the new belt onto the rollers. The compression air cylinder required a little more disassembly to allow more distance to align. After that it went together well. Grand kids tested it with their hot wheels cars. Thank you."
“Kudos on the install as they can be tricky indeed on some models! Glad to hear your grandkids were able to test it for you :) We appreciate your positive review :) ”
"Exactly what we needed, fit was perfect, shipping faster than expected. Thank you!
"
“Thank you for your positive 5-star review!”
"Kevin was terrific at walking me through the trouble-shooting process and figuring out which treadmill part needed replacing. After trial and error, though, I did have to return the part I bought and got hit with the restocking fee :-("
“Thank you for your positive review! ”
"Wrong part to fix my treadmill and I had to pay 15 in shipping to send it back and a 20% restocking fee. I feel like I got screwed over because I bought the part I was told would fix my machine and it didn’t work. "
“Hello and thank you for sharing your concerns. We wanted to let you know that we have called and emailed repeatedly trying to reach out and work with you and could not get a hold of you - we want you to know we tried. Our warehouse received your return, and your refund has been confirmed with your financial institution. If you need this transaction number, please feel free to call us at any time 1-800-750-4766.”
"Easy to purchase the right part and then excellent phone support when I didn't know the right way to install it."
“The Doc is IN! Thank you for your great call out on our service to you! ”
"Ordered on a Wednesday, recd on Saturday! Reasonably priced. Great service!"
“Yes for the win! Thank you for your 5-star review!”
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:
“We are happy to be of service and appreciate your 5-star review!”