ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-02-26

Outstanding

"Thanks for the help to get an old treadmill going again. Very helpful and knowledgable!

"


Rep reply posted 2024-02-26
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for trusting us to help! We are here for you!”


Verified
5/5

2024-02-26

Treadmill Doctor exceeded my expectations

"They delivered as promised, provided thorough instructions, and answered all my questions "


Rep reply posted 2024-02-26
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We are happy to be of service to you! Thank you for sharing your 5-star review!”


Verified
4/5

2024-02-26

Very friendly and helpful.

"Sent wrong part on older treadmill but immediately resent correct part at no charge."


Rep reply posted 2024-02-26
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your positive review!”


Verified
5/5

2024-02-26

Had what I needed and fast shipping

"They had the treadmill board and it shipped quickly. Customer service was great, and I didn’t speak to someone from a foreign country. I spoke to a real American that could answer my questions. "


Rep reply posted 2024-02-26
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your 5-star review!”


Verified
4/5

2024-02-26

control board

"Control board works well, speed control a bit different. Takes time to calibrate speed and is faster"


Rep reply posted 2024-02-26
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your positive review! Please reach out to our tech team if you have any issues with your board! 1-800-750-4766 option 2”


Verified
5/5

2024-02-26

It's perfect!

"The website was easy to navigate, ordering was also super easy. My new treadmill belt came in super quick and it's perfect!"


Rep reply posted 2024-02-26
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Perfect rocks totally! Thank you for your order and your 5-star review!”


Verified
2/5

2024-01-31

"I got very bad experiences. I receive wrong part, my client was very upset and I'm loosing money to sent part back to company. "


Rep reply posted 2024-02-29
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Hello and thank you for sharing your concerns. We received your return shipment and confirmed we shipped correctly. We have attempted to reach you multiple times. Thank you again. ”


Verified
2/5

2024-01-23

Treadmill walking belt

"Warning : I was sent the wrong walking belt despite having provided the model and serial number of my treadmill…I was never ask about the measurement of my old belt"


Rep reply posted 2024-01-29
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We appreciate you sharing your concerns and have shipped the size you requested. ”


Verified
5/5

2024-02-24

Great customer service

"Customer service was amazing "


Rep reply posted 2024-02-26
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you for your 5-star review!”


Verified
1/5

2024-02-24

Bad company

"Sold a belt that didn't fit then only gave half back on return do not do business with them"


Rep reply posted 2024-02-26
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Hello sir and thank you for sharing your concerns. Your communication with us shows that you ordered incorrectly and when the belt was returned it was very dirty and could not be resold. We do not normally accept these returns at all, but again, thank you for sharing your concerns.”


Verified
5/5

2024-02-23

replacement walking belt for Pro Form 995i

"Essentially a straight-forward installation. A lot of screws to remove to get the belt off. The old belt edges were starting to fray and after taking the unit apart, this fraying might have been caused by the constant rubbing of the belt on the belt guides. However, I did get over 8 years of use from the belt."


Rep reply posted 2024-02-26
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for sharing your 5-star review!”


Verified
5/5

2024-02-23

good product

"everything went well, no problems"


Rep reply posted 2024-02-26
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your 5-star review!”


Verified
5/5

2024-02-23

Completely satisfied

"We ordered a new belt and it came super quick. My husband installed it and it fit perfectly! "


Rep reply posted 2024-02-26
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Kudos on the install as they can be tricky! Thank you for your awesome 5-star review!”


Verified
5/5

2024-02-23

Easy to find treadmill exact part

"I needed to replace a drive belt for my Nordic Track treadmill. It was very easy to find the exact belt I needed based on the model number. The belt was delivered on time via 2 day shipping, and the belt worked perfectly. I wish the shipping was cheaper. "


Rep reply posted 2024-02-26
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your most positive review! ”


Verified
5/5

2024-02-23

Best Company Ever

"Problem solved
Rebuilt my board and works great From time I shipped it return was less than a week
"


Rep reply posted 2024-02-26
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We truly appreciate your business and your 5-star review! ”