"Very helpful and easy experience. Will definitely use Treadmill Doctor again!"
"So far, had all the parts I've needed. Excellent shipping time. I have PTSD and need my treadmill, it gets hard when my treadmill is down. I really appreciate the speedy shipping. To keep me going."
“We are truly happy to be of service to you! Thank you for your business and for your 5-star review!”
"I ordered a product, which was subsequently lost in the mail. When I contacted customer service they very quickly reshipped a replacement without delay. I appreciate the quick fix and prompt customer service."
“Thank you for working with us for resolution! We appreciate your order and your 5-star review!”
"the wheels arrived on time and it was exactly what I ordered!"
“We are happy to hear! Thank you for your 5-star review!”
"Our replacement belt was easy to install and works great ! "
“Kudos on the install! Thank you very much for your 5-star review!”
"All Good!. Will order with you again."
“Awesome! Thank you for your positive review!”
"Great return service and I spoke with a human being when struggling with parts issues. Quick and user friendly. "
“We humans are here for you! Thank you for calling and for your 5-star review!”
"Great , delivered quick "
“Thank you for your 5-star review!”
"Ordered a walking track for my Cybex treadmill and it works perfect, maybe better than original. Thank you to the awesome staff for your help.
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“The Doc is IN! Thank you for trusting us to be of service! We appreciate your 5-star review! ”
"The website offered an intuitive layout with great diagnostic content. The parts options were clearly stated. Shipping was fast and tracking information readily available. My part arrived damage free and I was back up and running in a very short time."
“Best news ever! Thank you for sharing your journey with us and for your 5-star rating! ”
"Amazon alone has a hard time telling you if a part is compatible with a 20yr old, discontinued, treadmill... But the folks at Treadmill Doctor provided the personal attention and expertise that I needed to get the right motor on the first try!"
“Woohoo for the win!! Thank you for reaching out and for your 5-star review! We are most happy to help!”
"I was able to discuss my issue with the rep on the app and by email. He recommended parts to purchase and where I can purchase them. He provided a service charge for the replacement. After receiving the parts, we arranged for a time and the repair was made. My threadmill runs like new now! "
“Amazing to hear! Thank you for sharing and for your 5-star review!”
"Was only looking for advise on how to remove the roller. "
“Your patronage and feedback regarding your interactions with Treadmill Doctor are immensely valued by us. Our website has many helpful guides on repair resolutions, see link: https://www.treadmilldoctor.com/repair-help
Should you wish to discuss the matter or require assistance down the line, our team is always ready and willing to support you. Once more, we extend our heartfelt thanks!”
"they ship quickly and are very helpful."
“Thank you for your 5-star review!”
"I got a replacement part for a treadmill. I had a question about the install and their customer service was so fast to respond with exactly the information I needed. Very happy customer!"
“We love happy customers! Thank you for sharing your 5-star review!”
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:
“News we love to hear! Thank you for your 5-star review!”