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Return/Replacement policy:
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Verified
5/5

2024-01-14

treadmill running belt

"perfect match for my weslo treadmill . wife is hqappy again,thanks"


Rep reply posted 2024-01-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Happiness is everything! Thank you for your 5-star review!”


Verified
5/5

2024-01-14

Great customer service!

"Cody was nice and helpful. I really appreciate it.
Thank you!
"


Rep reply posted 2024-01-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We are happy to be of service to you! Thank you for your 5-star review!”


Verified
5/5

2024-01-14

Problem solved

"Took awhile but I’m back in my routine"


Rep reply posted 2024-01-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Glad to hear you are up and running! Thank you for your 5-star review!”


Verified
5/5

2024-01-14

Replacement Walking Deck

"The part fit perfectly, and the repair was very straightforward."


Rep reply posted 2024-01-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Wonderful news indeed! Thank you for sharing your 5-star review!”


Verified
3/5

2024-01-13

Walking Belt Replacement

"Instructions did not quite apply to our treadmill so we almost broke the track sides off because the picture did not show that the side just slide off. Fortunately, although some of the clips were damaged, there were still enough to enable the sides to go back on. There were also some other missing instructions for our treadmill. However, our son figured it out and the belt i on and running great. Quality was outstanding...just needed more precise instructions for installation."


Rep reply posted 2024-01-19
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Hello and thank you for sharing your concerns. We are glad you were able to figure out how to make it work!”


Verified
5/5

2024-01-13

Replacement Board

"The replacement board was out of spec, so Kevin sent a new replacement. When it arrived Steve was very good at setting it up and now all is great. This is the second board I’ve replaced in about 8 years and they’ve always come through for me. Thanks Kevin and Steve."


Rep reply posted 2024-01-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your great call out on our team! We are here to support you and appreciate your 5-star review!”


Verified
5/5

2024-01-12

Shop Here

"Helpful, friendly customer service, and quick delivery!"


Rep reply posted 2024-01-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We are always happy to be of service! Thank you for your 5-star review!”


Verified
5/5

2024-01-12

Parts fit properly

"The parts gfit properly, tech support was very knowledgeable, deliver was as promised. Couldn't be happier
"


Rep reply posted 2024-01-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We always want happiness! Thank you for trusting us and for your 5-star review!”


Verified
5/5

2024-01-12

Great price, exact part, fast shipping!

"I was able to get exactly what I needed. Thank you"


Rep reply posted 2024-01-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“You are most welcome! We appreciate your business and your 5-star review!”


Verified
5/5

2024-01-11

Just want I needed

"They had exactly what I needed and searching for it on their website was easy and helpful. I was able to find the exact part for my elliptical and it arrived on time."


Rep reply posted 2024-01-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“These words are music to our ears! Thank you for sharing and for your 5-star review!”


Verified
4/5

2024-01-11

Board Replacement

"Treadmill doctor was very response to my inquiries and helpful in diagnosing my issue prompting a motor controller board replacement. The only reason for the 4-star, rather than 5-star rating, is that inclusion of helpful links for diagnosing and board replacement instructions should have been included without having to specifically ask for them.
This is my second time (many years apart) for using Treadmill Doctor and would definitely recommend them!
"


Rep reply posted 2024-01-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your positive review!”


Verified
5/5

2024-01-11

Fantastic

"My experience with Treadmill Doctor was really good, they deliver my part really fast "


Rep reply posted 2024-01-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We are happy to be of service! Thank you for your 5-star review!”


Verified
5/5

2023-01-19

Excellent results

"I was very pleased with the tread replacement experience with Treadmill Doctor. I called to order the replacement and he was very helpful recommending the correct tread (the possibilities are limitless!) The tread arrived shortly after that and I was able to replace it myself with the included instructions and some YouTube videos. He recommended a lubricate which I ordered. The treadmill is over 16 years old and it is working perfectly now. Thanks for the positive experience! When I need help again they will be my "go to" supplier."


Rep reply posted 2023-01-23
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Kudos on the install as they can be tricky! We appreciate your letting us help you save your machine! Thank you for your 5-star review!”


Verified
1/5

2024-01-11

No assistance

"I have purchased a new drive motor and a computer board. And couldn't get any assistance on how to program the new board. After. I spent +$500.00 I was told that I have a console problem and they do not make a replacement part for that product. If I was told that before I purchased the new part I wouldn't have spent the money. And just purchased a new treadmill."


Rep reply posted 2024-07-17
A rep from Treadmill Doctor, MG1234TMD, has responded:

“We greatly appreciate your support and feedback during your interactions with Treadmill Doctor. After reviewing your case, we noticed that you’ve been in touch with our service staff with a resolution. If you ever need further assistance or wish to discuss anything in the future, our team is here to help. Thank you once again for choosing Treadmill Doctor!”


Verified
5/5

2024-01-11

The right belt for my treadmill

"It was simple to talk to a person and get the right belt at a fare price quickly 3 days. Saw the video installed the belt and made wife happy!"


Rep reply posted 2024-01-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Happy Spouse Happy House indeed! Thank you for your 5-star review!”