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Product & services pricing
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Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-04-02

Excellent service.

"The partsman I spoke to was great. He knew exactly what I needed and it was delivered faster than the estimate.

"


Rep reply posted 2024-04-02
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you for trusting us to be of service to you and for your 5-star rating!”


Verified
5/5

2024-04-02

Tread climber piston

"The delivery was super fast
I replaced the newly delivered piston and so far it’s working excellent.
Thanks Treadmill doctor.
"


Rep reply posted 2024-04-02
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Yes for the win! Thank you for your 5-star review!”


Verified
5/5

2024-04-01

Great service

"The part was exactly what I needed to get my treadmill back working properly! Ordering was easy, shipping was super fast. Thank you! I highly recommend this company. "


Rep reply posted 2024-04-02
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We gladly accept all recommendations! Thank you for sharing your 5-star review!”


Verified
5/5

2024-04-01

Very helpful.

"The representative was helpful during the three calls I made. The problem was resolved with a new speed controller board. "


Rep reply posted 2024-04-02
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you for reaching out to us and allowing us to be of service! We appreciate your 5-star review!”


Verified
5/5

2024-04-01

Proform Treadmill

"Treadmill Doctor had the parts, technical support to get me the right parts and assistance to help me get my Treadmill back up and running. The parts were an exact match and fit perfectly. It's an older model, but it purrs like a kitten with all the new parts. I am very happy with my Treadmill Doctor experience and would recommend the company. to others. "


Rep reply posted 2024-04-02
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We thank you for your stellar review and for allowing us to be of service to you! We appreciate your 5-star review and any recommendations you might have for us!”


Verified
5/5

2024-04-01

Part was in stock and delivered very quickly

"Needed a replacement belt for my treadmill and having ordered parts from them before, I returned and part was in stock and delivered quickly. Easy to be a returning customer."


Rep reply posted 2024-04-02
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Woohoo for the win! Thank you for being a repeat customer and for your 5-star review!”


Verified
5/5

2024-04-01

Thank you very much

"Thanks for being very helpful "


Rep reply posted 2024-04-02
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“You are most welcome! Thank you for your 5-star review!”


Verified
5/5

2024-04-01

Quiet now

"Parts fit perfectly THANK YOU"


Rep reply posted 2024-04-02
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“You are very welcome! Thank you for your 5-star review!”


Verified
5/5

2024-04-01

Simple and effective

"Needed a new circuit board, online chat was great and instantly gave me the right part# for my make & model. Quick and competent, my two favorite things. All companies should be this good. Thank you."


Rep reply posted 2024-04-02
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! We are truly happy to be of service and thank you for using our chat feature on our website! Treadmill Doctor for the win - woohoo!”


Verified
2/5

2024-03-31

Issue with new belt

"Nice belt but a tear developed on the outside edge within 2 weeks of use. In the last day the belt is making noise"


Rep reply posted 2024-07-17
A rep from Treadmill Doctor, MG1234TMD, has responded:

“We greatly appreciate your support and feedback during your interactions with Treadmill Doctor. After reviewing your case, we noticed that you’ve been in touch with our service dept with a resolution, noting that the walking belt guides were damaging the part after installation. After help from Treadmill Doctor's service team, we show your back to working out again! If you ever need further assistance or wish to discuss anything in the future, our team is here to help. Thank you once again for choosing Treadmill Doctor!”


Verified
5/5

2024-03-31

Accurate Part and Fast delivery

"Would buy from them again. Thanks"


Rep reply posted 2024-04-02
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We appreciate any repeat business and for your 5-star rating! Thank you! ”


Verified
5/5

2024-03-31

Very good service

"The service was very good. Thank you for the prompnes "


Rep reply posted 2024-04-02
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We try our best! Thank you for your call out on our service to you and for your 5-star rating!”


Verified
5/5

2024-03-30

Helpful and fast

"The sales department replied back in a quick manner to help out with my replacement part problems. Shipping was quick and painless. Will come back for future purchases."


Rep reply posted 2024-04-02
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We appreciate any future purchases and also for taking the time to leave us a 5-star review! ”


Verified
1/5

2024-03-30

SHIPPING COST

"I just received a bill from Fed Ex for the shipping cost which I assumed was in the amount that I sent you for the order. Very disappointed. I will not be using your service again."


Rep reply posted 2024-04-01
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Hello and thank you for sharing your concerns. We realize international shipping charges can get expensive and truly hope you can find less expensive options elsewhere. ”


Verified
5/5

2024-03-30

Great customer support

"I diagnosed my treadmill motor problem and reached treadmill doctor through google search looking for a replacement motor. There was immediate response through text messages and I was communicated a motor part number which I ordered from their website. The motor took about three weeks to arrive. I was able to swap the motor and fix the treadmill. Back in business now. "


Rep reply posted 2024-04-02
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Kudos on both the diagnosis and install! Thank you for allowing us to be of service to you and for your 5-star review!”