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Product & services pricing
4.16/5
Chance of future purchase:
3.32/5
Shipping & packaging:
4.07/5
Customer service:
3.31/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2018-02-10

Just what your looking for!

"Great pricing, availability, delivery and customer service. They know what they are doing and how to help you get what you need."

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Verified
4/5

2018-02-08

Arrived as advertised, it was double boxed, and the inner box looked like it had been opened, and a little beat up, but everything seems fin

"Works as expected.
Don't like typing to get the minimum characters for a review....
"


Verified
5/5

2018-02-08

Quick and priced right

"Easy to order from. Quick shipping.
Best prices
"


Verified
5/5

2018-02-08

Excellent customer service

"Just as I was wondering if my Lens shipped, I got a call from TriState to ensure that I choose the right mount prior to shipping. Most vendors never do this. 3 days later I received my lens. I'm in the process of testing it to determine if I received a good copy. Hopefully so, but if not I am certain TriState excellent customer service will remedy the situation without a problem. "

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Verified
5/5

2018-02-08

Excellent service

"Everything worked out just fine, processes the order in a timely fashion and order arrived as promised. "


Verified
5/5

2018-02-07

Fast shipping AND they answered the phone after the sale.

"Fast shipping and they answered the phone after the sale. Perfect experience!"


Verified
5/5

2018-02-07

2 thumbs -up!

"Quick, awesome service, and no problems. 2 thumbs-up!"

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Verified
3/5

2018-02-07

Selling Gray Market items without disclosing it on their web site

"No where on the web site does it state that the items for sale are gray market. After getting what I thought was a terrific deal, I called to confirm the authenticity/warranty of the camera. The told me that it was a gray market item and I could purchase an additional warranty that would be covered by them rather than the manufacturer. I told them to cancel the order at which time they told me if they could sell me a USA model would I keep the order I said yes and they told me they'd call back in 10 minutes. I called back hours later and they told me they couldn't get one and would cancel the order. A waste of time, but they did refund it."

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Verified
4/5

2018-02-06

Got my order in a timely manner.

"I ordered a camera on Monday, and received it on Saturday. Everything was packed well. I gave 4 stars instead of 5 because tracking info was not available until a day or two after it was shipped."

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Verified
5/5

2018-02-04

Camera lens

"Excellent service,product."


Verified
5/5

2018-02-04

Worked Fine

"Everything was as expected. Please with all purchase arrangements and prices."


Verified
5/5

2018-02-03

lowepro backpack

"Smoothyransaction, they delivered a bag within 7 days and customer service answered within a day. I will buy from these guys again."


Verified
5/5

2018-02-03

Delivery time

"I ordered my product on a Sunday and had it by Tuesday using standard shipping. Packaging was very good and protected product. Have not had a chance to use my purchase yet."


Verified
5/5

2018-02-02

Expert Retailer

"All Great! Thank you for speedy and Careful Shipping.
"


Verified
1/5

2018-02-01

Super slow shipping. Took a week to get a response from customer support.

"Ordered on Monday, opened a service ticket on Wednesday asking when my order might ship. UPS emailed me tracking info on Thursday. Item arrived 9 days after I ordered. Customer service replied to my service ticket 7 days after. I didn't get a response from customer support until after I received my item. The molding on the item is distorted and warped in several areas. My first experience with Tri State will be my last. "

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