"User friendly website. East to order. Received purchase in short time. Pleased with item and service."
"Ordered lens from TriState - initially had an issue, but Michael from TriState reached out to me immediately and resolved everything. Very satisfied with the customer service experience."
"Awesome! FortressTactical.com appreciates your service!"
"after ordering a camera I was personally called and told it would not come by Christmas. I really appreciated the phone call...as I never did expect it to come by the holiday . I then received an -mail of its delivery date; which was when it did arrive. Very prompt and good personal communication."
"Saw what I wanted for a great price,more than 50 percent off anywhere else.Got it fast with free shipping and the item arrived in new working condition.It was a very pleasant surprise.I will shop with Tri State again."
"they got the lower price than B&H or Adorama"
"Awesome to deal with and great price "
"Very good price, no shipping fees, and quick delivery. "
"Love the competitive prices. Package arrived with everything unharmed and intact. The transaction process was much "longer" than most e-commerce sites. I had to ask for a tracking number after a few days of not receiving an email or anything other than a "your transaction is pending" type email I believe. Worried me since this was purchased for work and it is a "bigger" purchase to not know the status of your product at all times. Also, your website could use a reboot with it's CSS and UX design. Very old school coding and competing information that your interface tends to be overwhelming."
"Shipped on time and exactly as expected."
"I placed an order on a Sunday received on Tuesday. received everything the bundle i ordered "
"Fast service, easy to use website!"
"Super Fast Shipping, Quality product, Great Customer Service"
"Easy to deal with & prompt shipping - no issues."
"I had to cancel my order due to time constraints and could not get it when I needed. Although I originally wrote about not getting my refund in a reasonable time I'm happy to say I got my refund and it doesn't appear to have been Tri-States fault. I received many calls from Michael as he worked very hard to resolve the issue and ensure I received my refund. Michael was very concerned about my refund not making back to me. I did finally receive the refund after what seemed to be I could only image an issue somewhere in the cloud ;-) I have ordered from Tri-State in the past and was very happy with my transaction and I will order from them again and I'm sure I will be very satisfied."
"As mentioned in title.
Recommend for camera shoppers"