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Product & services pricing
4.16/5
Chance of future purchase:
3.32/5
Shipping & packaging:
4.07/5
Customer service:
3.31/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2017-12-28

Nikon 50mm lens

"Ordered lens from TriState - initially had an issue, but Michael from TriState reached out to me immediately and resolved everything. Very satisfied with the customer service experience."

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Verified
5/5

2017-12-28

Thanks!

"Awesome! FortressTactical.com appreciates your service!"

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Verified
5/5

2017-12-27

excellent communication

"after ordering a camera I was personally called and told it would not come by Christmas. I really appreciated the phone call...as I never did expect it to come by the holiday . I then received an -mail of its delivery date; which was when it did arrive. Very prompt and good personal communication."

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Verified
5/5

2017-12-25

The way it should be!

"Saw what I wanted for a great price,more than 50 percent off anywhere else.Got it fast with free shipping and the item arrived in new working condition.It was a very pleasant surprise.I will shop with Tri State again."

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Verified
5/5

2017-12-24

pretty good

"they got the lower price than B&H or Adorama"


Verified
5/5

2017-12-21

Great customer service

"Awesome to deal with and great price "

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Verified
5/5

2017-12-21

Nikon Binocular purchase

"Very good price, no shipping fees, and quick delivery. "

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Verified
4/5

2017-12-20

Great prices, "long" transaction process

"Love the competitive prices. Package arrived with everything unharmed and intact. The transaction process was much "longer" than most e-commerce sites. I had to ask for a tracking number after a few days of not receiving an email or anything other than a "your transaction is pending" type email I believe. Worried me since this was purchased for work and it is a "bigger" purchase to not know the status of your product at all times. Also, your website could use a reboot with it's CSS and UX design. Very old school coding and competing information that your interface tends to be overwhelming."

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Verified
5/5

2017-12-20

Flawless transaction

"Shipped on time and exactly as expected."

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Verified
5/5

2017-12-20

efficient and fast delivery

"I placed an order on a Sunday received on Tuesday. received everything the bundle i ordered "


Verified
5/5

2017-12-19

Excellent Service~!!

"Fast service, easy to use website!"

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Verified
5/5

2017-12-18

Nikon D5300

"Super Fast Shipping, Quality product, Great Customer Service"

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Verified
5/5

2017-12-18

Great!

"Easy to deal with & prompt shipping - no issues."


Verified
3/5

2017-12-14

Will give them another go

"I had to cancel my order due to time constraints and could not get it when I needed. Although I originally wrote about not getting my refund in a reasonable time I'm happy to say I got my refund and it doesn't appear to have been Tri-States fault. I received many calls from Michael as he worked very hard to resolve the issue and ensure I received my refund. Michael was very concerned about my refund not making back to me. I did finally receive the refund after what seemed to be I could only image an issue somewhere in the cloud ;-) I have ordered from Tri-State in the past and was very happy with my transaction and I will order from them again and I'm sure I will be very satisfied."

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Verified
5/5

2017-12-18

Many options to select and lower price than any other shops

"As mentioned in title.
Recommend for camera shoppers
"

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