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Product & services pricing
4.18/5
Chance of future purchase:
3.34/5
Shipping & packaging:
4.02/5
Customer service:
3.25/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2022-02-26

Great service

"I enjoyed the transaction with TriState, one thing was that they ended up not having any more cameras in black, like I ordered, so they sold me a white one, which is fine, bug they didn't match the sale price I had bought the black one for, ended up costing me about $65 more than I had anticipated. Would have been nice if they'd honored the price, but other than that everything was great."

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Verified
5/5

2022-02-25

Great service at the right price

"The price was great and the delivery went smoothly."

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Verified
5/5

2022-02-23

Ordering was easy. Came quickly as promised.

"Great experience! I would definitely use them again."

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Verified
4/5

2022-02-23

Got a good price

"I ordered a lens. The lens display didn't note that the lens was a opened box. It said that it came with a standard warranty but didn't include the warranty cards. It took them about 4 days to get it shipped. The lens works fine. Oh, and they want to call you up and sell you the rest of the stuff you forgot to order."

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Verified
5/5

2022-02-22

Excellent value and great customer service.

"Best price on the internet and really quick delivery. 4 days from payment till I had them in my hands. "

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Verified
5/5

2022-02-22

Delivered early and as advertised

"My Nikon product was indeed brand new and in the factory box. It shipped about 2 days earlier than I expected and has met my expectations."

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Verified
5/5

2022-02-21

Camera purchase

"Fast delivery. Got what was expected. Not disappointed."

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Verified
5/5

2022-02-21

Great store

"Good pricing and extremely fast shipping."

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Verified
5/5

2022-02-17

great phone customer service.

"C.S. rep made an offer that I could not refuse and switched my original product order for better at minor cost increase, expedited shipping. I received printer today and immediately did set up, loaded toner and paper and reviewed perfect print on 6 pages.

Only a single incident and not a real problem: product came with power cord but incorrect power end (Asian, not USA compliant) . Because I rarely toss cords from obsolete or broken equipment, this required an easy walk to my lower level to retrieve a proper USA compliant power cord and set me back (at most) 2 minutes (DUH!!)

This purchase was for an HP color Laser, Duplex printer and is my third. Previous models were well used and well loved. Lightning took my last one out and my insurer refused to make me whole. After searching 10 months for this exact model I found this reseller and as stated above Customer Service steered me to a fully rebuilt, warranted duplex model and I will keep their contact info for any future needs that they can fulfill.

If you read this review, do not hesitate to make your purchase unless the hesitation is due to a need to speak to C.S. Rep for item or model not immediately shown on website. HONORABLE INTERNET BUSINESS ( proud of their service and reputation) located in USA.
"

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Verified
5/5

2022-02-15

Personal attention to fulfill my order

"They adjusted my order for quick delivery. "

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Verified
5/5

2022-02-14

Great communication and quick service

"Super grateful to the team at TriState Camera for being so helpful and getting me my new gear quickly."


Verified
5/5

2022-02-13

Love this site

"I went online to look for a camera to replace an older Sony that I broke. I decided on a Nikon set up and talked to the salesperson about the set up I was interested in and the type of use I would give it. He was extremely helpful and knowledgeable. After speaking with him, it gave me the confidence to trust in TriState Camera and I ordered a Nikon D5600 package. This is a set up that I have dreaming about for quite a few years. It has all of the lenses and accessories that I want all in one deal. I looked at other sites including the big "A" and no one had this type of complete package at such a great price.

A follow-up review is forthcoming, as soon as I receive and use my equipment

Thank you
Jim
"

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Verified
5/5

2022-02-08

Great Service

"TriState exceeded delivery forcasts. My shipment matched my order!"

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Verified
5/5

2022-02-07

Sony HeadPhones

"Easy ordering, easy tracking, arrived quickly. Awesome Service."

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Verified
5/5

2022-02-04

Awesome

"The package was delivered on time."

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