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Product & services pricing
4.18/5
Chance of future purchase:
3.34/5
Shipping & packaging:
4.02/5
Customer service:
3.25/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2021-09-18

I Found What I Was Looking For

"I am so happy that I found the lens for my camera. Fast reliable service. Now I am able to go you and do more photography.
Thank you, John
"

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Verified
5/5

2021-09-15

Canon Vixia RF800

"The service was great. The seller was courteous and professional. I will be shopping here again."

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Verified
1/5

2021-09-15

Still waiting on a response!

"I placed an order on 9/7/21thru PayPal. I've seen nothing from TriState acknowledging the order, no shipping info and the two items haven't been received. I have not sent them an email yet to question them on what's going on, but then I shouldn't have to!"

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Verified
5/5

2021-09-09

Sony Noise Canceling Headsets

"Item as described. Well packaged and shipped quickly. Very satisfied!"

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Verified
5/5

2021-09-09

Fast Shipping

"My order came quickly and undamaged, nothing to complain about here."

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Verified
5/5

2021-09-09

Great Customer Service

"They had the lowest price, so I gave them a call. Saved $$$!!!

I was on vacation and needed the camera shipped overnight. Ordered on Saturday, it arrived Monday at 10:00am.

Will definitely order from TriState again. I highly recommend.

Thank you TriState Team!
"

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Verified
5/5

2021-09-08

Simple

"Easy online order process, super fast shipping, excellent packing. Best price around to boot!"

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Verified
5/5

2021-09-07

I am very pleased

"There are a lot of negative reviews about this company, but I had a great experience. My camera and lens is "grey market" but I bought it for about the cost of purchasing a used setup. I may not get a warranty, but the used one would not have had one anyway.
I never received a shipping confirmation, so I called and a gentleman answered and said I should received it that day. Shipping from Brooklyn to PA took about 3-4 days total. I need lenses and I may use this company again.
"

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Verified
5/5

2021-08-30

"Good company to deal with"

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Verified
5/5

2021-09-02

Excellent Experience

"Best price available for what my Grandson needed for School. Had some questions and all were answered. Arrived quickly. Very pleased."

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Verified
5/5

2021-09-01

Highly Recommended

"Great prices and service. Made a couple of mistakes on my order and Mark took care of me. I'll be buying some lenses when I save a little more money."

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Verified
5/5

2021-08-25

I love this Camera

"My other Canon Powershot SX70 HS camera is in for repairs under warranty. I bought this one as a back up, so if one of them breaks down, I can keep on doing wetland photography while it gets repaired. Excellent quality camera."

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Verified
5/5

2021-08-22

Excellent customer service!

"I ordered a camera (without an extra accessory bundle) and a set of screen protectors. I received a voicemail from Customer Service, with a question regarding my order. I returned their call; they noticed that I didn't get an accessory bundle, and wanted to make sure that I didn't need a memory card or additional batteries. I confirmed that I already had sufficient supplies of batteries and memory cards - but I still appreciated their concern to make sure I had everything I need for my new camera. I have already received the camera and I've taken some really great photos with it. Thank you so much and I will recommend this store to anyone who needs a new camera or accessories!"

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Verified
3/5

2021-08-21

Communication

"Never did get a confirming email for the order although it said so on their website as soon as the order went through I would. Even after I called them two days later and a man then told me that as soon as it ships I'll get a confirming email from the shipper. That didn't happen either. And yes I checked my spam folder.
Otherwise the order was easy, I did save money by not using Amazon prime, and it did ship for free.
"

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Verified
5/5

2021-08-19

Great Pricing & Fast Shipping

"I am very pleased with my first experience with this reatiler. I was looking for something very specific and found the best price at TriState. I received a call from customer service prior to shipping to make sure all was in order, very nice folks. The item arrived well packed, in just a couple of days from the time of order. Thanks for everything! "

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