ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.16/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.99/5
Customer service:
3.25/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2021-06-11

There the best

"It was quick and easy and the best part was the price. I'm very happy and will return if I need anything else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-06-11

Extremely pleased with response from TriState

"I ordered a Canon EOS 90D and it and a memory card and extra battery arrived on my doorstep 2 days later. Everything as advertised and it was easy to order and quick to get the camera."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-06-11

Telling the truth

"Called to tell me that items I had ordered (Lowepro SH 200) on their site were no longer in stock."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-06-10

Happy camper.

"Good service, quick delivery and outstanding prices. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-06-09

Excellent service!

"TriState Camera was the only retailer that had the item I was looking for. Even the manufacturer didn't have it. Real people answer the phone promptly, no obnoxious menu to go through! My questions were answered swiftly and knowledgeably. My order was filled and shipped right away and I received it a few days later. Not only that, but they charged less for my item than anywhere else I checked that didn't have it anyway, some who took my order only to leave it on backorder or to cancel it days later. Nothing but frustration for me until until I found TriState Camera. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-06-09

Zeiss 8X42 Terra ED Binocs (2017)

"Got a great pair of binoculars at a good price within 1 week of placing the order. I did have to email for info as to whether they had received the order. Turns out, they had and it was on its way. I would recommend them. — Karen S., Montana"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-06-07

Great service, quick & easy!

"Loved it, fast shipping and happy with my order! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-06

Great service, fantastic price, got it fast!

"Best price anywhere and shipped it fast! Thank you, we will be doing more business with you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-06-06

Quick and efficient

"Haven’t fully tested the camera yet but purchasing was painless, customer service was helpful when my email didn’t work for the auto shipping update, and it arrived faster than expected.

Thanks!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-06-05

Perfect

"TriState Camera filled the order as requested, shipped it promptly. A very satifactory experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-06-05

Great price on the Echo Dot

"Everything went smooth, delivered on time. So far it does as advertised."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2021-06-05

Great service!

"Great service! Shipment Tracking was very helpful and package was delivered right on time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-02-07

2nd time just like the first

"Second time buying these headphones from these folks and they got it here quick. Much cheaper than the competitors and free shipping"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-03

Excellent price, excellent product

"Headphones got here on time and are wonderful! So glad I found this place"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2021-06-02

Still don’t have my order or an update.

"I ordered the camera and paid for two day shipping… And then had zero communication. I had to call days later to find out where it is and the manager said they would figure out where my packages and I have not yet heard back. So upset it was for my daughters graduation and we still don’t even have it. Not quite sure I would trust them… I’m still waiting to hear back and it’s been one week. If something changes I will update this review otherwise buyer beware."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges