"placed an order online and then called them a few minutes later to ask if they could add something to the order. accepted the change as if it was not a problem at all so they get good marks for customer service. received an email that something was backordered so there was a 2 day delay in shipping. on our second order a week or so later, everything was shipped the same day."
"Great experience, got a lens for my dSLR at a very low price, and it was brand new with a US warranty."
"I ordered some coax cables and connectors to rewire my house. After placing the order, I received a call from Tri-State asking me if I meant to order the connectors I did because they were not compatible with the type of cable I ordered. After telling him I wasn't sure, he informed of the correct ones to purchase and changed my order to reflect it.
I've never had someone call me like that to make sure I was ordering the right thing. I've also never felt compelled to go online to give a review of a site, but I was so impressed and grateful that they did this for me; I wanted to return the favor in some way. So, I give this site a big two thumbs up and will definitely use them again.
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"I ordered a selection of coax and antenna bulk cable and splitters for a custom DTV project. Tri-State Electronic has all my installation tools also for sale for good prices and good shipping charges. I would order again for similar product needs."