"Not good:
Order 1/11/04
Website said it shipped 1/12/03 - UPS but, no tracking #
Called 1/14 looking for tracking #. Phone-guy says it shipped 1/13 via FedEx and they don't give tracking numbers...
Called 1/18 asking for a track of the shipment as it was overdue. "Sorry, our systems shut down at 4:00 PM" It was 4:30...
Called again 1/19: We have to ask "44(!) warehouses for confirmation, check this afternoon you will have a tracking #"
1/19 @ 3:00 finally have a tracking #. BUT, it showed the camera scheduled for pickup on the 20th! A week AFTER they said it had shipped.
I feel I was lied to, repeatedly. The camera finally shows up on the 26th, 14 days after the order.
"
"Great help when you need it immediately. We ordered @ 4pm on monday and received next day (free shipping). Huge selection of products and very competitive pricing. "
"Ordering with themwas great so far. My order was shipped the day after i ordered it and received as promised. The customer service was great, the salesman didnt push anything at all and i received my tracking # quickly. I will definatley shop with them again. ""