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Return/Replacement policy:
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5/5

2017-10-02

Fast and reliable

"This is the third time I have used Pandora. Knowledgeable and curious phone reps. My new go to place!"


5/5

2017-08-16

Great Service

"Ordered a headlight bracket for my 98 triumph thunderbird 900 from Pandora's MC Parts, and not only was shipping fast they also informed me I had ordered wrong item based on VIN, which was cheaper. Will shop here again."


Verified
5/5

2016-07-14

Awesome customer service!

"My experience with Pandora's part department was excellent. I ordered a special part which ended up being the wrong part. Jeremiah, the parts manager exchanged it without hesitation or fees. I would definitely order parts from them again."


Verified
5/5

2016-05-06

"I have order from Triumph Motorcycle Parts several times. I have not had any problems with the orders. They offer fair prices and free shipping on orders over $40.00."


Verified
5/5

2015-10-22

"These folks are awesome!
Parts get in quickly!
I'll use them every chance I can.
"


Verified
5/5

2014-10-02

"Delivered the correct part on time. My only complaint is that the shipping cost was not shown until checkout. I might not have gone through with it if I had known. On the other hand I did not cancel it when I discovered the shipping was more than the part."


Verified
5/5

2014-09-30

"Fast turnaround for my parts."


Verified
5/5

2014-09-24

"Great! Super fast shipping! "


Verified
5/5

2014-09-13

"It was great fast delivery. They should throw in a free t-shirt for me with all the parts I've been getting
=-D
"


Verified
5/5

2014-09-09

"Prompt service.well packaged,easy to navigate parts catalogue----not much more to say really just very satisfied.Thankyou."

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Verified
4/5

2014-08-14

"They always have what I need for my Tiger 955i. I just wish the prices were lower--especially the shipping! I'm pretty sure a few screws can be shipped for less than $13.95+. The prices are slightly cheaper than what I find at my local Triumph dealership (who may or may not have what I need in stock). Once tax is put into consideration versus the shipping cost, I usually come out slightly ahead purchasing online through Triumphmcparts.com (Pandora's) instead of locally. I'd really like to see some cheaper shipping options, though. I ordered a screw & a washer in my last order. I think that could be stuck in the mail for the cost of a stamp or two. $13.95 to ship is nuts."

Detailed Review Benchmark + -
Pricing of products and services
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Product Returns/Refunds/Exchanges
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Verified
5/5

2014-08-10

"Came as expected and saved me the chore of driving 65 miles to the dealer. I just hate Dallas traffic/tollways."


Verified
5/5

2014-07-22

"Very happy with the transaction "


Verified
5/5

2014-06-25

"Excellent customer service. For shure will be buying back from them!"


Verified
4/5

2014-06-18

"The item was the correct item, they shipped promptly and the item was packed very well. My only dissatisfaction was that they did NOT send me a separate email when my item shipped as they said they would. I had to keep checking on if and when it shipped myself by accessing an original email they sent me and clicking on a link to my order to get the order status."