" I tried to buy their large size palm oil. They mislead you by saying that the large sizes are available, but ONLY to their buyer's club members. What their site shows BEFORE you pay is different from what they show AFTER you pay. You don't find out until AFTER you pay to join that the product is not available for sale to ANYONE. This fact is hidden until AFTER you pay to join.
After I joined, I found out there was no way to buy the product. They don't answer the phone. I might have to go through the credit union to get a refund.
"
"Tropical traditions has the best coconut oil. I have ordered twice from website and have referred many people because it is a great product. However My father in law and myself have recently been victims of credit card/debit card fraud with multiple small amount online charges to our accounts. Also have had credit reports ordered on us. The charges for both of us are from Portland, Oregon. Buyers beware!!!"
"I don't know who these people are you have been ordering from, because the Tropical Traditions I know did not have this awesome turnaround time, and my package of two 32-ounce jars of coconut oil came badly packed and broken. I have contacted customer service twice on their website (this is the only way they allow you to contact them) to ask them what to do, but I have not received a response. It's been three days. I'm sending it back and asking them to credit me rather than get a replacement, because I don't do business with companies that don't communicate with their customers. If they refuse my request, I'll be back to let you know.
OK....so they are sending me a replacement through fedex for faster delivery. The customer service lady replied that I could have gotten their phone number from the website or on my invoice, and I responded that it was not listed on either. But I'm gonna bump up their rating just for replacing the shattered jars."
"This is my 2nd order from Tropical Traditions. Their massage oils are wonderful to work with, nice glide & scents not too overwhelming. I have been looking for coconut oil with arnica blend for awhile, that's when I discovered this company. They say that their massage oils will not go rancid. I may not experience that due to my usage - Just love them! I also tried their Gold Label Virgin Coconut Oil for cooking. Getting Raves from my family! I will definitely be trying all their products in the near future. I like their natural, organic, no chemicals concept. And kudos to Tropical Traditions for employing indegenous people from around the world!Superb & friendly customer service."
"I had a great experience ordering from Tropical Traditions and I will order from them again and again. The products are outstanding!"
"I placed my first order with Tropical Traditions. I ordered steaks. Before, I placed my order I had a question for customer service. I sent them an email with my question. I was very pleased at the quick response. I was then able to place my order with confidence. The steaks arrived on time. I was impressed with how wonderful they looked. I was even more impressed with how great they tasted. I look forward to placing more orders in the future."
"I love Tropical Traditions! I order all my coconut products from them! They have the best quality coconut oil, coconut cream concentrate & shredded coconut. The coconut chips are the best snack ever!! I recommend to all my friends, especially my Paleo eating friends!"
"This is the first time I every tried to order over the internet. Tropical Traditions made it really easy and fast. I love all the products I got. Especially the virgin cocnut oil and the personal care items. "
"I shop here monthly! Never had disappointments. The quality of their oil and other coconut products cannot be found in stores. I definitely appreciate a company like this one, that takes pride in their high quality products that are good for our health. "
"tropical tradition is my favorite website to buy my vco.
I never encountered any problem with this company.
The customer service is great. They respond well and very professional. The shipping and payment choices are
wide and complete."
"Excellent quality Virgin coconut oil. Shipping was quick (2days) & product arrived in mint condition! Highly recommend. "
"I was annoyed that out-of-stock items aren't flagged until you attempt to add them to your cart. I also think that 'retail' price quotes on the website are deceptive because their branded products are not available anywhere else, as best I can tell. Shipping charges are a little high, but they offer frequent shipping specials. This particular order consisted of frozen meat products that arrived in perfect condition. Overall, I've had good service and received excellent products from Tropical Traditions."
"I made muffins using the coconut flour & coconut oil. They are delish. I am seeing results from the Tropical Traditions coconut oil taken daily. I do believe you are on to something great."
"Loved the service and their products. would recommend it to a friend"
"Excellent shopping experience! The website is easy to use and full of good info on the products. The prices were reasonable. My order arrived very quickly. And best of all, the products I purchased, coconut oil and coconut cream, are wonderful. I will absolutely be shopping at Tropical Traditions again in the future."