"I have made 2 recent purchases which was delivered very quickly and the products were as expected. With the exception of a broken quartz glass tube on the UV light for the canister filter. I emailed twice for a replacement and my emails were never answered. I purchased a replacement and like the filter very much. I just didn't like not getting a response from Customer Service."
"The shipping was fast and everything in the order was included. I appreciated that the items were properly packaged and arrived in working order."
"Overall experience was very pleasant. Website was easy to surf and all the info was easy to find. Prices were great and all these things combined earned TruAqua a new customer! By the way, filter I ordered done miracles to my aquarium water. Without even using the water clearifier powder that was included as a free gift, my tank was crystal clear within 3 days!!Fish seem to be happy, and I myself enjoy watching my aquarium live once again! Thank You TruAqua"
"A very good shopping experience. The item came as described and the shipping was fast. Highly recommended!"
"Ordered a 450watt digital thermometer and some filter media. Got in half the time I expected. Very reasonably priced. I will surely shop from TruAqua.com again!"
"yes thanks!!"
"No problems....seller delivered as promised."
"My old pump quit working. I saw the reviews for the Aquatop and decided to give it a try. I was amazed how quickly the tank started clearing! I am extremely pleased with this filter. I would highly recommend TruAqua, the pump arrived quickly and they kept me informed about the shipping, and the entire process was easy. "
"I can't say enough positive about my experience with TruAqua.com. I sent them a gleaming email about my feeling about their customer service, pricing and extremely fast shipping. Every order I have placed with them was received the next day and that was their free ground shipping from California to Arizona. My first order I placed at about 3:30pm and received it at 10:40am the next morning. Need I say more?
When I had questions I called and spoke to Alex in their sales department and the questions were answered to include him calling me back at the time he specified.
My first order was for two of their TopAqua CF400UV canister filters. Great pricing and quality product to this point. They are silent and functioned exactly as they were advertised. I later ordered filter media for the same canisters and was very happy with the quality of the items.
Great company from my experience and they have earned a customer from it.
Keep up the great work guys!"
"Fast delivery and great price on my uv sterilizer. Will by from TruAqua in the future. "
"Extremely happy customer! I will be back soon and will use TruAqua for all of my aquarium needs! Thanks for great service, great prices and great products!"
"Seems good so far, internal filter media seemed cheap as compared to my old canister. Bio balls have little surface area compared to others I have. Things went together easily though and it seems to be running well. For the price, I'll deal with upgrading the media...."
"Very good I got what I wanted at a fair price
"
"I found the site very nice service was also very good product was just as advertized a better explaintion about the shipping costs would have been nice....."
"I perched the CF300 canister filter I have had many tank's and filters in the past but never had an external canister filter. I first saw it in ebay
and looked it up. I found TruAqun web sight (thank GOD) it was cheaper and I got more info on it. I got it and could not be more happy.It is quiet
fast and dose not leek .I plan to buy another for my new 29 gal tank.
THANKS so much!!!
Dave Grimm"