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Product & services pricing
4.65/5
Chance of future purchase:
4.71/5
Shipping & packaging:
0.00/5
Customer service:
4.76/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-05-10

Great Place to buy tools/equi

"I work in refrigeration/hvac I buy my veto bags and tools from here, very fast shipping and professional service."


Rep reply posted 2023-05-11
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-05-10

CO Levels Be Gone

"Easy and efficient shopping experience."

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Rep reply posted 2023-05-11
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
4/5

2023-05-10

Error message not clear

"Some check out errors - not so clear messages"


Verified
5/5

2023-05-10

Thanks

"Good scale ,quality is better. "

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Rep reply posted 2023-05-10
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your business.”


Verified
5/5

2023-05-10

I Love Tru Tech!

"I love the deals Tru Tech has! Never found better deals!"


Rep reply posted 2023-05-10
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-05-09

"Fast ordering and easy check out"


Rep reply posted 2023-05-10
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
3/5

2023-05-09

??

"Ask me after I receive my item."


Verified
5/5

2023-05-09

Tools

"Order many tools for various Techs and happy with tools and delivery."

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Rep reply posted 2023-05-10
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your business.”


Verified
5/5

2023-05-09

Quality tools for quality techs

"Quick fast and to the point which is what i like"

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Rep reply posted 2023-05-09
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-05-09

HVAC Pro

"Quick & easy to order & ship. Will come back"

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Rep reply posted 2023-05-09
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your business.”


Verified
5/5

2023-05-09

Fast and easy

"Trutech is the #1 HVAC tool site. Highly recommended. "

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Rep reply posted 2023-05-09
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-05-09

"Great selection! I always enjoy scrolling on the website! "

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Rep reply posted 2023-05-09
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your business.”


Verified
4/5

2023-05-08

Kill Devil Hills NC

"KDH needs tool bags. Have hade a great life leaving on a ****!
But if you did not bring it with you you won't find it here!
At 59 learning from young people with nice bags and tools to shop online. What fun. I hope I can share with them as much as they help me.
"

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Verified
3/5

2023-05-08

Confusion

"Well trying to get the information on the product I was trying to order, well that wasn't too bad, I never did find out exactly what I wanted to know, I finally settled on, well it has a 30 day return policy if I am not happy with it.
However, trying to get checked out and paid for, well that was another story, I could not figure out what button to push, I had to log into the texting with support, and she had to reset my password, and by the time I was done with all of that, and got into my account, I could not get it to take my Amazon credit card, so I had to go back to "text support" and she sent me a link. So somehow that got me back to where I was at, when I couldn't login to my account. So it got resolved just seams a hole lot more difficult than just being able to pick up a phone and place an order!
"


Verified
2/5

2023-05-08

Check out was less than desired

"Check out was not very easy
This time
It was and has been in the past
I was successful in completing, but almost decided to not buy due to the check out complications
"

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