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Product & services pricing
4.65/5
Chance of future purchase:
4.71/5
Shipping & packaging:
0.00/5
Customer service:
4.76/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-03-29

They got what you need

"The number in stock ratings are great. See upfront if your product is even available. "


Rep reply posted 2023-03-30
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your business.”


Verified
5/5

2023-03-29

Best HVAC tool company

"Not a “micron” of a bad review with this company, EVERY step of the purchase experience is amazing, customer service is second to none"

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Rep reply posted 2023-03-30
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
3/5

2023-03-28

"Checkout hard to navigate..."

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Rep reply posted 2023-03-30
A rep from TruTechTools.com, MichaelTruTech, has responded:

“We appreciate your feedback and apologize for any inconvenience. We are looking forward to rolling out several updates and improvements shortly.”


Verified
1/5

2023-03-28

Terrible checkout

"Took five tries to finally checkout. I literally had to input my CC info FIVE times. Most annoying checkout I’ve ever experienced. Kept getting messages about tax amounts changing, shipping information changing, CC information missing(because of the other information changing). Problem is, none of those changes were made by me, or were even there, so I don’t know why they kept stopping the checkout process. "

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Verified
4/5

2023-03-28

Always My Favorite HVAC Store

"Best place for tools! Thank you!"

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Rep reply posted 2023-03-28
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-03-27

First time buyer

"Had my cart open for weeks continuing to add and every time I signed in I still had everything in my cart"

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Rep reply posted 2023-03-28
A rep from TruTechTools.com, MichaelTruTech, has responded:

“We appreciate your business!”


Verified
5/5

2023-03-27

Love TruTech

"Great prices great service always"

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Rep reply posted 2023-03-28
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your business.”


Verified
5/5

2023-03-27

"It was great easy to buy easy to find"


Rep reply posted 2023-03-28
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your business.”


Verified
4/5

2023-03-27

Good prices, free shipping over $49

"Competitive prices, shipping prices fair, the only issue I had was order did not go through with Apple Pay

Used chat, and they were helpful with Apple Pay order status
"

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Rep reply posted 2023-03-27
A rep from TruTechTools.com, MichaelTruTech, has responded:

“We appreciate your feedback and apologize for any inconvenience. We are working toward improving the shopping experience for each user, and we look forward to rolling out several improvements & updates in the near future!”


Verified
5/5

2023-03-27

G.O.AT

"never let myself or my techs down"


Rep reply posted 2023-03-27
A rep from TruTechTools.com, MichaelTruTech, has responded:

“We appreciate your business!”


Verified
5/5

2023-03-27

With afterpay available , no reason not to spend your money here.

"The best hvac website for building points , using discount codes, receiving quality customer service, and the finest selection of tested and proven hvacr products "

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Rep reply posted 2023-03-27
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-03-26

EasyPeasy

"Easy to navigate website and order product."


Rep reply posted 2023-03-27
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your business.”


Verified
4/5

2023-03-26

"Accurate website love the quality of their products. "

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Rep reply posted 2023-03-27
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your business.”


Verified
4/5

2023-03-26

Review

"Thank you! Great website and company"

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Rep reply posted 2023-03-27
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your business.”


Verified
4/5

2023-03-26

"I love the fact you guys are using/recycling boxes,cutting them to size etc! Awesome"

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Rep reply posted 2023-03-27
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review; we appreciate your business!”