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Product & services pricing
4.65/5
Chance of future purchase:
4.71/5
Shipping & packaging:
0.00/5
Customer service:
4.76/5
Return/Replacement policy:
0.00/5

Verified
1/5

2022-12-23

crappy website

"the website experience was horrible and the checkout process was a complete pain and would not except a credit card number...."

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Rep reply posted 2022-12-27
A rep from TruTechTools.com, MichaelTruTech, has responded:

“We appreciate your feedback and apologize for any inconvenience. We are working toward improving the shopping experience for each user.”


Verified
5/5

2022-12-22

"Love the on line support, tech, and product support "

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Rep reply posted 2022-12-27
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback!”


Verified
2/5

2022-12-22

Very, very poor packing.

"Box arrived with end torn out.

All items received.
"

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Verified
5/5

2022-12-21

Reasonable Price

"Reasonable Price - can’t wait for my purchase to arrive! "


Rep reply posted 2022-12-22
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback!”


Verified
2/5

2022-12-21

Expen

"The tool’s expensive help a brotha out"

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Verified
5/5

2022-12-20

Fluke Meter

"Low Price and free shipping sold it!"

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Rep reply posted 2022-12-21
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your business.”


Verified
5/5

2022-12-19

THE best

"This website is so well put together"


Rep reply posted 2022-12-20
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback!”


Verified
5/5

2022-12-19

easy

"It was quite simple and fast. If everything goes good with receiving my package then i would definitely order again."

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Rep reply posted 2022-12-19
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2022-12-18

Good stuff

"I ordered a lot of stuff here because I thrust them and they are there to help"

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Rep reply posted 2022-12-19
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
3/5

2022-12-18

Where’s my cart?

"I added to cart but no cart, had to close the app and reopen and start order over"


Rep reply posted 2022-12-19
A rep from TruTechTools.com, MichaelTruTech, has responded:

“We appreciate your feedback and apologize for any inconvenience - we are working towards optimizing the shopping experience for every customer. Please feel free to reach out to our customer service team with any future questions while shopping with us.”


Verified
5/5

2022-12-18

Ease of shopping

"Product easy to find and check out was fast"

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Rep reply posted 2022-12-19
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback!”


Verified
5/5

2022-12-18

I was looking for a veto…

"I was looking for a veto pro pac XL heavy duty bag and couldn’t find it anywhere, also tried Amazon but for some reason they don’t send this pac to PR.
I’m happy that I found trutech.
"

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Rep reply posted 2022-12-19
A rep from TruTechTools.com, MichaelTruTech, has responded:

“We appreciate your business; thank you for your review!”


Verified
3/5

2022-12-18

Coupon was removed many times after filling info in cart

"Consider fixing the payment page with coupons."

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Rep reply posted 2022-12-19
A rep from TruTechTools.com, MichaelTruTech, has responded:

“We appreciate your feedback and apologize for any inconvenience - we are working towards optimizing the shopping experience for every customer. Please feel free to reach out to our customer service team with any future questions during checkout.”


Verified
5/5

2022-12-18

Life Long Learner just purchased some great tools at Tru Tech Tools!

"Bill's podcast and his friends of the Industry have really help me stay current in this Industry I have been in for the past 35 years.
Learn, Share, Grow...
"


Rep reply posted 2022-12-19
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback; we appreciate your business!”


Verified
2/5

2022-12-17

Payment System 'opportunities'...

"Tried multiple times over multiple days to checkout and pay for my order with no success. 3rd day, 2nd try, it finally worked. I would recommend fixing this, i'm sure business is being lost daily."

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Rep reply posted 2022-12-19
A rep from TruTechTools.com, MichaelTruTech, has responded:

“We appreciate your feedback and apologize for any inconvenience - we are working towards optimizing the shopping experience for every customer. Please feel free to reach out to our customer service team with any future questions during checkout.”