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Product & services pricing
4.67/5
Chance of future purchase:
4.73/5
Shipping & packaging:
0.00/5
Customer service:
4.73/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-07-27

"Great products! Great Service! Great pricing! Can’t ask for more. Thank you guys!"

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Verified
3/5

2022-07-27

Horrible website

"The website is very glitchy at checkout. It took 9 attempts to complete checkout due to random errors and the website refreshing on its own. "


Rep reply posted 2022-07-27
A rep from TruTechTools.com, billytrutechtools, has responded:

“Thank you for your review and we appreciate your patience at checkout. We are looking into these error messages and will have a fix in place. ”


Verified
5/5

2022-07-27

Quick and Easy

"Found the part I need at a great price"

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Verified
5/5

2022-07-26

"Simply a great site for quality tools. You know- the stuff that you dream about as well as the necessities."

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Verified
5/5

2022-07-26

"Quick to add to items to list and great description on items."

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Verified
5/5

2022-07-25

"Easy to find great choices of great equipment"

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Verified
5/5

2022-07-25

Use y’all instead of UR

"I prefer you guys for non-emergency parts and tools over driving 45 minutes to United Refrigeration which is the only supply house that carries NRP products. Everyone else is YJ or JB garbage."


Verified
4/5

2022-07-25

Address Recognition is a disataer!

"Love the site, great products, competitive prices. However setting up an account is cumbersome and plagued with address problems. I Couldn't get my business address to get recognized even with the zip plus 4. Very picky! "

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Rep reply posted 2022-07-27
A rep from TruTechTools.com, billytrutechtools, has responded:

“Thank you for your review and your patience. We appreciate the detail in the review which will help us come to a resolution faster. ”


Verified
5/5

2022-07-25

Excellent ! Thank you !

"Excellent ! Thank you !"

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Verified
5/5

2022-07-25

Great selection and cost

"I found all the random tools I didn't know I needed for a good price"

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Verified
4/5

2022-07-24

"Missing a hilmor hex valve key from my last purchase. It noted the paperwork that it did not ship. Can you establish when I will recieve?"


Verified
5/5

2022-07-24

Get rid of this as "required" to leave a review. 5 stars should be enough without having to type in stuff to leave a review

"Love this site. love the prices. Love the fast shipping. What I don't like is having to type into boxes to leave you guys a 5-star review. You will still get the 5 star but I usually skip giving a review because of this "required" title & experience boxes. Yea I'm in a whole mood today. "

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Verified
5/5

2022-07-24

Greatest place for any tech to get tools!

"Great experience using yalls website easy to find what I am needing and easy to buy the tools! Thanks for everything guys! "


Verified
5/5

2022-07-23

Customer services cooler the R410A

"Texted back and forth and gotta say costumer service was spot on. Will be back for more. "

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Verified
2/5

2022-07-23

Site

"Website is a not user friendly when using from a phone "

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