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Product & services pricing
4.67/5
Chance of future purchase:
4.73/5
Shipping & packaging:
0.00/5
Customer service:
4.73/5
Return/Replacement policy:
0.00/5

Verified
3/5

2022-07-10

PAYMENT

"GIVE ME HARD TIME TO CHECKOUT"


Rep reply posted 2022-07-11
A rep from TruTechTools.com, billytrutechtools, has responded:

“Thank you for your review, I've sent you an email to learn more about the issues you had at checkout. ”


Verified
5/5

2022-07-10

Great prices

"Looked all over the internet for a few items I needed Trutech had the best prices and availability "


Verified
5/5

2022-07-10

Great place to buy tools

"Great place to purchase tools and especially I always find a discount code from youtube or google truetechtools discount code. "

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Verified
5/5

2022-07-10

Great selection and prices, but the website could use some work.

"I've been spending a lot of money here. My only issues are with the website. If you add something to your cart, then hit continue shopping, it's impossible to get back to exactly where you were. For example if I search "tools", I add a tool to my cart, then I try to get back, it takes me back to the top of tools with none of the "show more" options that I've already clicked open. Also when I do click "show more", it doesn't just open more, it backs me up the page and I've gotta scroll down to get back to where I was. Great company, great people, eh website."

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Rep reply posted 2022-07-11
A rep from TruTechTools.com, billytrutechtools, has responded:

“Thank you for your detailed review! This type of feedback is incredibly helpful and we will get to work on the issue. ”


Verified
5/5

2022-07-10

"Asked a question on the ig account on the weekend and they answered back immediately which secured my purchasing the tool! "

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Verified
5/5

2022-07-09

Easy peasy

"The search is easy to use and checkout was a breeze."


Verified
2/5

2022-07-09

Grrrr

"Your website gave me the run around getting signed up for an acccount."


Rep reply posted 2022-07-11
A rep from TruTechTools.com, billytrutechtools, has responded:

“Thank you for you review! I've sent you an email to learn more about what issues came up during the account creation process. ”


Verified
5/5

2022-07-09

"Easy to buy and a good variety of hvac products."

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Verified
5/5

2022-07-09

HVAC Heaven

"You can’t beat the service, tool selection, or prices. "

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Verified
5/5

2022-07-09

Quick and Easy

"When will pigs be in stock??"

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Verified
5/5

2022-07-09

This was awesome

"Thanks for the great prices and coupon codes!!!"

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Verified
5/5

2022-07-09

Great products, great prices

"Prices line up with local supply shops prices but with more options and availability "

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Verified
5/5

2022-07-09

Great inventory

"Easy shopping for the most unusual tools needed for my industry"


Verified
5/5

2022-07-09

"Great site, great prices!"

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Verified
4/5

2022-07-09

WHY…..

"I have had an overall good shopping experience…… until now, I don’t want a survey immediately after completing an order, I want a survey after the order has been delivered. That way a complete shopping experience has been had, and I (the shopper) can also rate the picking, packaging, shipping, and delivering quality and timing."

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Rep reply posted 2022-07-11
A rep from TruTechTools.com, billytrutechtools, has responded:

“Thank you for your feedback! We use the review after purchase to make sure the ordering process went well. We then send out a request a few weeks after you've had your tools to make sure they are to your liking. ”